L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

44% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Oct 3, 2020
Recommend
CEO approval
Business Outlook

Pros

The environment is what matters most no matter where I work. This company is so welcoming and the energy that everyone has so much like a family.

Cons

I have do not have cons!

4.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

It's a great place to work if you love to learn, they have a educational tool which allows you to have product training and skincare training. Always new products to learn about You get a great 40% staff discount on products Around christmas if your store hits certain targets you earn commission. There are always good incentives if you meet targets or sell a certain number of products. You often get given free products for incentives and you get allocated new products monthly. Small teams of 4 - 9 people so you get to know everyone really well and make good friendships

Cons

Its a very competitive work environment, always targets to meet. You are expected to sign up every customer that buys something to make an account with the reward scheme, which is very unrealistic and can put customers off. Expected to approach all customers and apply product to customers hands or make them smell perfume which can often be awkward as not all customers like this. So its a fairly pushy work environment, and its very numbers based at times.

avatar
L'Occitane Response
5y
Hi There, Thanks so much for taking the time to write a review, it really does help us understand more about what our wonderful employees think. We'll certainly feedback about the targets and the sign ups however, these are hugely important to us as we are an omni-channel business. Thanks again Sam lucking Recruitment Manager
Viewing 514 - 516 of 1,111 Reviews

Glassdoor has 1,992 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.