Kroll reviews

3.5

59% would recommend to a friend

(1,735 total reviews)
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Jacob Silverman

61% approve of CEO

49% positive business outlook

Kroll has an employee rating of 3.5 out of 5 stars, based on 1,735 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroll employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

There are none. None None None

Cons

I have worked at Kroll for over 10 years, and the recent decline in morale and culture is troubling. Diversity is lacking, and after firing 95% of executive assistants in the U.S., we now rely on international support from individuals who often struggle with English fluency. Layoffs have become a constant reality, with numerous VPs, directors, and MDs leaving the company in the last two years. There have been no raises or bonuses, and roles like analysts are being targeted for relocation. It's disheartening to see employees asked to create SOPs only to be let go shortly after! Additionally, hiring practices are concerning, as friends and relatives of current employees are prioritized for roles, even while their family members are still working here. There’s also a lack of transparency from the CEO and executive team; town hall calls feel pointless and fail to address real issues. Meanwhile, we see the colleagues traveling the world for pointless reasons, while employees can’t even secure a modest 2-3% pay increase. Overall, the work environment has deteriorated significantly, and I cannot recommend Kroll as a place to grow or thrive professionally.

2.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Training and learning resources readily available Great co-workers Work from home policy (although there is a push to return to the office)

Cons

During the past 3 years the company has become too top heavy. The executive team has grown quickly, but there is little direction and honest transparency from leadership. Last year, the tech area restructured and upper management attempted to lay off staff. The response was a great deal of managers leaving in a rebuke of upper management's poor leadership and decisions. This year they announced a 3% labor reduction and valuable team members were laid off with apparently little thought to the void their absence would leave. The selection process for who would be let go seemed poorly planned and executed. Considering the past 1.5 years, this has become the norm at Kroll and with its management. There is also no technical career path that doesn't lead to a management position. If you don't want to manage people, you will plateau and will need to seek other opportunities outside the company.

1.0
Aug 3, 2017

I Do Not recommend this Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people working here, very bright people.

Cons

The pay is below market and the bonuses and raises are poor. There is minimal work life balance as it is frowned upon if you do not supersede the firms utilization targets. The Company does not take the time to invest in their employees in reference to training and mentor-ship to prepare them for the next level of promotion. The Company would rather continue to hire from the outside than promote their own people internally. The culture or rather lack there of is very fragmented. Each group does their own thing and even within a single group their is no uniformity or comradery. The "power of the ampersand" is merely a slogan that is in no way the reality of how the groups within the firm work and conduct business. All of the MD's "do their own thing" and judge employees differently based on their own personal working styles and opinions of an individual. There is no consistent performance process to determine promotions FAIRLY and UNIFORMLY but rather you must be favored or well liked by an MD with "pull" in order to get promoted. If you are not an "MD Favorite" you will not be promoted. Plain and simple. Even management is selective on who they interact with and who they don't and do not make an effort to get to know and develop all of the employees under them. The Company also lacks diversity across many many levels and although the Company states they are investing in such efforts, no such results of such efforts can be seen. As with any Company there is red tape and politics. Duff & Phelps is FULL of it. The human resources department appeases you to at least meet with you to hear your concerns and thereafter does nothing with them. There is only change once you repeatedly voice a matter. Lastly, a lot of the MDs here do not know how to encourage and motivate the lower level staff. They are also not well trained or skilled in ho to give constructive criticism. They have their opinion and if you do not line up with how they think you are deemed a poor performing employee. a true leader encourages an employees strengths and works with the employee to develop them in their area of weakness. The MDs here are not leaders, they are simply people whose job is to bring in money to the firm. They are also untouchable meaning they can do no wrong. I have witnessed MDs speak to the employees here in a way that is demeaning , disrespectful and certainly not professional and yet senior leadership has taken little to no action.

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Kroll Response
8y
Thank you for your honest feedback regarding your time at Duff & Phelps. We regret to hear your experience with us was not positive. Please know that we aim to foster an environment where every employee can voice their concerns. Growth opportunities, a harmonious workplace, and above all, happy employees are of the utmost importance to us, and we take your review seriously. We’re always open to exploring different avenues to improve turnover and to facilitate open communication between employees and management. We appreciate your opinion and suggest that you reach out to your supervisor or members of upper level management to work together to improve your situation.
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