Kroger reviews

3.1

42% would recommend to a friend

(24,177 total reviews)
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Rodney McMullen

32% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
3.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Worked with high school and College schedules. Can move up in departments if willing. Lots of benefits for part time and full time.

Cons

Doing anything is a chore, employees have no discretion. Management ALWAYS side with customers. Pay is low even for management (50 hours a week standard). No overtime. Too focused on scores. Good employees are neglected. No raises based on merit. Purposely understaffed.

1.0
Jul 10, 2013
Recommend
CEO approval
Business Outlook

Pros

-Job security It's rare to see any layoffs or common terminations, even -Fortune 500 company That could look "good" on resume -Could provide some early work experience for a young, recent college grad -On the top-tier corporate level, the company is ever-growing. This is great for the relative few on that level but may not be so great for anyone else within the company

Cons

As objectively as possible, where do I begin.... -When you hired as a store-level manager (or above) by Kroger, stay goodbye to your personal life. Literally. Co-managers work an average of 50 hours per week with most of those hours occurring on nights, weekends and holidays. The work schedule varies from day to day and week to week so there is no set schedule. As a store manager, your life is structured around Kroger. There is no work/life balance whatsoever because Kroger will become your life. You literally belong to them. -The compensation is fairly weak. As a new co-manger, you'll probably start out at 40K (or slightly more or less depending on experience). Not horrible...if you were working a common 40-45 hr, Mon.-Fri job that payed overtime. But since you are not and you are on call to work anytime Kroger needs you to, this wage is quite unfair. -There's opportunities to "grow" within the company. However, a promotion is not easily attainable. There's a lot of personal politics involved with moving up the Kroger ladder. And because of the relatively poor nature of the job, most exit the company before they even have the chance--and experience-- to advance. -This is not a job--or company-- for a college-educated person with tangible skills. Most store managers are under educated workaholics with very little integrity who stuck around because they had no where to go (except another grocery chain, maybe). As a new, college-educated co-manager, this sort of individual will most likely be your boss. Your co-workers will mostly be just as uneducated and generally unskilled. Put two and two together and you have a workplace atmosphere that's filled with ignorance and not-so-sudden jealousy and intimidation. -Speaking of work atmosphere, be prepared to be in a daily cross between The Jerry Springer Show, Honey Boo Boo and a bad high school soap opera. Professionalism, on any level, is nonexistent. The place is rife with non-stop gossip, fraternizing, drama, petty competition and just overall negative vibes. With the exception of the baggers in the front end (mostly bored high school kids and/or equally bored retirees), for everyone else, Kroger is their life because ...well, they're always there. Literally. -As a co-manager, you are essentially a glorified stocker and babysitter. This is not stimulating, professional work for a business-minded professional. It's menial and low-rank labor work. You'll soon see that you're not running a business organization. You are a cog in the machine that makes sure everything runs smoothly on a low level so that the suits on top can make even more money. -No accountability whatsoever. As pointed out in the Pros section, it's VERY hard to get terminated or laid off from this company. That's a pro for anyone who wants to keep a steady paycheck coming. It's a con for the hard workers who have to deal with (and in my particular case) work over the many lazy, unmotivated associates--and managers--down on the store level. These lazy individuals are the way they are simply because they know they won't face any real consequences for their actions. Unless they upset someone higher than them on a personal level, which is of course, very professional. -Despite giving away your life to slave away in a grocery store, except to be quite unappreciated. Upper management (district manager, department coordinators, etc.) will nit pick everything you do without much constructive criticism. Nothing anyone does is good enough. It's also important to remember that most of the department coordinators used to be in-store employees there's a lot of politics and favoritism there as well. For what its worth, I've seen dept. managers literally curse out and physically intimidate the store employees (including managers) who they disliked and have off-the-job lunches and parties (and sometimes, romances) with the ones they "liked". As noted above, there are no professional boundaries whatsoever in this company. -Integrity and honesty are two of the company's corporate values BUT there are rarely practiced. There's very little of both with this company. All in all, I would NOT suggest Kroger to anyone UNLESS you are beyond desperate for a salary and benefits. Yet, even then, it's a waste since neither Kroger's salary and benefits package is sub par compared to other, more lucrative companies. It is most definitely not a job for anyone who is educated or skilled. There is a reason why the co-manager position, in particular, has such a high (over 60% last time, I checked) turnover.

2.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Sometimes they give us snacks and drinks that are expired, damaged, or stale. Job security is great because you’ll be guilt tripped into staying.

Cons

The store management is horrible. The store owner is a bully and a tyrant, and he degrades and abuses all of the shift leads, backups, and general employees regularly. The clicklist department is a joke. We’re treated like trash from customers every day and by other store employees. You’re expected to go “above and beyond”, but that will only lead to different expectations and scathing reprimands if you don’t meet them. The pay is 13.25, but it’s not enough. The benefits are only for full time employees, but everyone is forbidden from working any over time and are scheduled for 39.5 hours maximum to ensure that Kroger doesn’t have to give out the benefits. My hours have been getting cut more and more, to the point where I’m only scheduled for 23 hours per week, but the store constantly runs behind and is always scrambling to catch up. There is no covid safety measures, and hasn’t been since I started in May 2020. Employees were working while positive for Covid, myself included. It took a month for me to come back because there was no communication or structure for handling it. There are no safety and security measures at night, and we have had multiple people overdose in the bathrooms. There was no training, except for some videos about programs we didn’t use for months. Any upgrades in departments didn’t get any training or use for months.

Viewing 25 - 27 of 24,177 Reviews

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