Kroger reviews

3.1

42% would recommend to a friend

(24,193 total reviews)
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Rodney McMullen

32% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
2.0
Feb 18, 2010

A reasonable job, but unfulfilled promises.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment is friendly. The work is not overly stressful. Employees generally have more power to make decisions to appease customers.

Cons

When I was hired, I was promised a scheduled raise. Minimum wage rose the same week (to less than what the raise was to be to), and I was only bumped up to the new minimum wage.

2.0
Feb 13, 2010
Recommend
CEO approval
Business Outlook

Pros

You meet a lot of people and help them as well. Also, you gain personal learning while working here from self-sustainment of work or help. You get any day off you want because they keep hiring SO MANY people and then hours get cut drastically.

Cons

No hours. No benefits for courtesy clerks even if we have been employed with the company for a long time and enjoy our position. Management doesn't do their job half the time. Theft is constantly going on at my store and management doesn't seem to care much. Registers and belts all falling apart, nobody seems to care. Bottle room wall and necessities falling apart, nothing being done. The company has money, doesn't fix anything, and cuts hours when they know their associates are hurting. No incentives for doing a great job issued, nor anything to keep employees motivated. Customers can be rude, depending on your location.

1.0
Feb 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Many of the employees were very pleasant and helpful. Unfortunately, most of the helpful hints given differed, so a new employee had no clue whatsoever as to what the process actually was, but heard other employees complain about when something didn't go 'right'.

Cons

Extremely low starting salary. (Informed that it really wasn't bad...five cents above minimum wage!)Failure to communicate. Failure to follow up with new employees, as far as progress and expectations. Inconsistant and contradictory instuctions. Misleading information regarding being promoted to fulltime employee.

Viewing 24103 - 24105 of 24,193 Reviews

Glassdoor has 24,856 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.