Does Kroger pay their employees well?

According to anonymously submitted Glassdoor reviews, Kroger employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Kroger. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Kroger?

42% of Kroger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kroger 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Kroger?

Cashier (1982) , Pharmacy Technician (773) , Courtesy Clerk (677) , Deli Clerk (622) , Front End Cashier (535) , Produce Clerk (511) , Courtesy Clerk/Bagger (469) , Sales Associate/Cashier (433) , Grocery Clerk (421) , Clicklist Associate (368) , Certified Pharmacy Technician (318) , Customer Service Representative (261) , Assistant Manager (228) , Meat Clerk (217) , Overnight Stocker (200)

What are the pros of working at Kroger according to real employee reviews?

"Good benefits when employed there some supervision you were able to talk to about issues and the scheduling fit around my needs" ((in 1404 reviews)); "the people are great they come and go but they are from all different walks of life" ((in 1277 reviews)); "high paying and flexible hours in the sense that you can work as many as you want to" ((in 962 reviews)); "Some of the patients and coworkers were great people and a joy to interact with." ((in 877 reviews)); "Flexible schedules that work around my full time job is the only pro that I've found." ((in 546 reviews))

What are the cons of working at Kroger according to real employee reviews?

"Pay is low and not very competitive compared to other locations depending on where you live." ((in 2269 reviews)); "Poor management and very rude" ((in 2117 reviews)); "bad managers and unwilling to help" ((in 724 reviews)); "There is absolutely no work life balance and you are expected to come in when managers snap fingers." ((in 521 reviews)); "Bad Upper management that has no idea what goes on inside the stores and very out of touch with reality." ((in 292 reviews))

What are employees saying about Kroger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kroger layoffs and their outlook for job security at Kroger in 2026.

Kroger reviews

3.1

42% would recommend to a friend

(24,218 total reviews)

Rodney McMullen

31% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (24,218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews

2.0

Apr 21, 2011

Very old school company that has not entered the 21st Century

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very Stable and they never lay anyone off.

Cons

Low salaries, little to no innovation

3.0

Apr 21, 2011

Not bad for a customer service call center.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The rules for this call center are far more lax than many other similar positions. You are less of a number here and more of a person. They encourage you to take the time to really help the customer, to "own the call", and to be human about the situations you encounter. The supervisors/management are, for the most part, very respectful to employees, and it has a generally friendly atmosphere.

Cons

The supervisors and management are rarely qualified for their jobs. They are largely good people who try really hard, but they have little to no training/experience in the positions they currently hold other than "learning on the fly" at PPS. They mean well, but frequently miss obvious things that trickle down to unnecessary stress/change/criticism focused on the employees. You're lucky to get one review a year and little other feedback unless you are a serious problem, or go out of your way to ask for it.

3.0

Apr 20, 2011

Requires a lot of time and poor schedule.

Co-manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with become your second family because you are always working.

Cons

The needs of the business require working all holidays, most weekends, and there is limited time off during the months of November and December. You work when most people are off.

Viewing 23992 - 23994 of 24,218 Reviews

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Kroger reviews

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Reviews by job title

Very old school company that has not entered the 21st Century

Not bad for a customer service call center.

Requires a lot of time and poor schedule.

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