Kroger reviews

3.1

42% would recommend to a friend

(24,224 total reviews)
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Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
3.0
Feb 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Employee Store Discounts. Paid training. Weekly pay. Nothing much else to say.

Cons

Short staff = many problems. There usually was only two people working and there would be so much to do. But with so little time and not enough help. You're required to bake, package, and label cookie; Make sure there is fresh chicken, and fresh sides; Complete mark downs; Go inside the freezer and load a hand truck with merchandise to fill up the display tables which stretched all the way to the front of the store; complete housekeeping duties; answer the phone that sometimes would ring insanely; Keep dishes washed..Throw out expired merchandise and replace it with fresh merchandise; All of this while having to constantly be interrupted by customers who needed meat sliced or an already make cake decorated. You don't get a lot of hours if you have not worked there at least 5 or 10 years. Seniority mattered here. The people who had been there for many years always got their hours first. And whatever was left over was given to all other employees, which sometimes would only be 8 hours for some. Who really wants to come work 8 hours and not have a good check to look forward to? Some people were even driving at least 45 minutes to come to work. So it made absolutely no sense for anyone to have to drive that long just to work one day (or two days for 4 hours). One of the managers expected extremely too much. He knew that with only two people, there was tons to do (and most of it never got completed because of the short staff but then when sales declined, we'd be the ones to blame). Yet he would come to our department nagging every single day. There were three managers, he had been there the least amount of years. But he loved to nag. The other two managers had been there at least 20 years (and they were his boss), and they never would nag. When they knew we were short staffed with tons to do, they would do what they could to try helping us. The training process on the computer took about 4 days. It is super long. People would be on the computers for 8 hours straight going reading things that didn't even partain to the position they had applied for. It was really pointless!!! They are always hiring but don't pay enough for the hard work you do. And the more people they hire, the less amount of hours you get handed over.

3.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule: if you're a student, it's very convenient since you can make your schedule work for you. Unionized: at least they have to have a reason to fire me. Upward salary: I know people who've been working there for 20 years. A lot of them make $20+ hour

Cons

Management: you guys just aren't very hands on. If we need help, there's nothing we can really do Beginning salary: it's a minimum wage job, what else can I say. Understaffed: you are pretty busy.... All the time. Sometimes, you have to compromise.

3.0
Jan 14, 2016

Okay for students

Recommend
CEO approval
Business Outlook

Pros

- They worked with my schedule, though sometimes I had to put my foot down. - Job was easy

Cons

- Management treats you like you're an idiot and a child even though I was approaching 30. - Pay is low, no opportunity for real advancement. - Experience can vary drastically depending on your current supervisor and store location. - They will try to call you in and pressure you to work more than you want, and on days you requested off. You have to be willing and ready to ignore calls and say no a lot.

Viewing 208 - 210 of 24,224 Reviews

Glassdoor has 24,888 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.