Kroger reviews

3.1

42% would recommend to a friend

(24,193 total reviews)
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Rodney McMullen

32% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
2.0
Dec 8, 2018

Feed the Human Spirit?

Recommend
CEO approval
Business Outlook

Pros

Some of the people there are some of the best I've worked with. Sometimes you get free food in the break room. Some members of management are really helpful, understanding and the best people to go to for anything. If it's a good day it's pretty easy. There's a union involved.

Cons

Customers are the absolute worst I've ever dealt with. Certain members of management have not a clue of what they're doing. You have to have a doctor's note to have water at cash register even though you may be stuck there for hours while moving and talking. The main ACSM doesn't know how to do her job at all. Other cashiers can't do their jobs either. Corporate is not helpful at all nor do they actually understand what happens in the front.

1.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Food, always lots of food.

Cons

Management, favoritism, purposely held back if they don’t like you as a person. Good luck if you’re a person of color, and they seem to have an issue with people being outside of the “cookie cutter” norm. This place honestly makes me sick with the amount of bullying that occurs EVEN WITHIN MANAGEMENT. I can’t tell you how many times I have witnessed management talking horribly about a person, but acting like a friend to their face. If they don’t want you to succeed for whatever reason then you won’t. I was told I wasn’t liked by my manager because I looked Mexican. I’ve witnessed management taking shots of alcohol in the parking lot before Christmas break. Certain people are allowed to get away with coming in late and leaving early everyday, others are allowed to get away with long lunches, but if they don’t like you then they micromanage you to the point where it is just straight up workplace bullying by calling you in the office every other weekend telling you how horrible you are even if you are completing all your work in a timely manner with few mistakes. I had my work deleted behind me until i started screen shotting everything i did. This place will sink to new depths i have never witnessed a company sink to just to get a person out the door. I am deeply disgusted and disappointed with Kroger and I will never return or even shop there ever again. I can’t support a company that treats people so horribly behind closed doors when they preach nobody left behind. Employment here is truly like an abusive relationship.

2.0
Jun 23, 2018

Utter Chaos

Recommend
CEO approval
Business Outlook

Pros

Fantastic co-workers and supervisors, for the most part, our customers are wonderful. Management is very accommodating when any employees are ill or have family emergencies. Insurance even when you're part-time, even though it's not cheap and the deductibles are insane.

Cons

Complete lack of communication... from corporate all the way down to the baggers. It's like an extremely convoluted game of telephone. It's very obvious that upper management doesn't care about the employees working in their stores. They ignore phone calls and emails, allow employees to go without earned promotions and raises for months and then act like they don't understand why employees were so upset about it. New employees hire in, get trained and then leave for better-paying jobs because raises are untimely, morale is horrible, and if upper management doesn't care about you, why should you have any loyalty to a company that continues to cause discontent and chaos for you on a financial level? And after being there for so many years, unless you're not union, you will hit a pay cap and be expected to accept this is your professional life because there is no balance of work and quality of life.

Viewing 88 - 90 of 24,193 Reviews

Glassdoor has 24,856 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.