Kroger reviews

3.1

42% would recommend to a friend

(24,191 total reviews)
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Rodney McMullen

31% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
1.0
May 15, 2012
Recommend
CEO approval
Business Outlook

Pros

At least the customers at the store within which I worked were usually pleasant and cheerful. And this job was a driving motivation to finish a college degree as fast as possible.

Cons

Nearly everything involved in this job was unnecessarily terrible. Words cannot describe how incompetent the managers at my store were. Kroger is still in the dark ages. They would constantly put themselves on the pedestal and told us to support the Kroger company (ie: don't shop elsewhere) since they were the only ones with "decent wages and benefits". All the while, I knew quite well that even walmart hired workers in at a higher wage than I made after four years as a good employee and two promotions. After 7 years, I still hadn't received a single benefit and had received raises amounting to less than the increase in federal minimum wage. I was supervising the entire sales floor for 8.90, a whopping 1.50 over minimum wage. No benefits, and union dues for a union that allowed a company to pay so little, provide no benefits and keep employees "part time" at 38 hours a week almost indefinitely. It was a union that did in fact mean a lot to full timers, but to part time employees, full time seemed to be offered after a decade of service, and from what I saw, it was given to a few employees when a manager was transferred to another store or was leaving the company. Kroger shifts managers around so fast you barely learn their name before they're gone. Truly a poorly managed company that cannot justify their own high prices and has kept innovation to a minimum, except when it involves replacing service with self checkout robotics.

1.0
Jul 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent hours. Other than that, nothing.

Cons

Everything is a con when you are working at this Kroger. Management is incompetent and completely unfair, will not listen to anything you say or respect your requested hours. Training is a JOKE - they have trainees training new hires. If you have any self respect for yourself at all, do not work here.

2.0
Dec 11, 2023

Return to office lol

Recommend
CEO approval
Business Outlook

Pros

Employee discount is nice if you live near a Kroger store.

Cons

To: GO Associates Subject: Updated in-office expectations for General Office associates We know our teams thrive when we collaborate and come together to achieve our goals and support one another, our customers and communities we serve. To better support our teams and reach our goals, we are updating the in-office expectations for our General Office associates. By Feb. 5, 2024, General Office associates will be expected to come into their assigned office at least three or four days per week, unless traveling or visiting our stores or sites. For most groups and roles, those days regularly will include Monday, Tuesday and Wednesday; for certain groups and roles, the specific days may be different if other in-office days are deemed more critical by the business unit’s senior leadership. This is effective for associates in the Cincinnati, Portland, Chicago, San Jose, Boca Raton, and Charlotte areas and associates who live within a reasonable driving distance of a corporate hub. Requests for accommodations or exceptions to this guidance need to be submitted to Human Resources and will be reviewed and assessed by appropriate members of leadership. If an associate is not in reasonable proximity of a corporate hub, they will continue, at this time, to work remotely as they do today. However, as we look ahead to our planned merger with Albertsons, we expect in-person collaboration to be a critical foundational element of the future combined company. As such, associates who are located outside of a reasonable proximity to Cincinnati, Portland, Chicago, San Jose, Boca Raton, Charlotte or another corporate hub may be eligible and expected to relocate to an approved company facility by June 2025. Associates in such locales should align with their immediate manager and HR business partner. The updated expectation announced here is a foundational standard. Team leaders, in partnership with a business unit’s senior leadership, can determine if they would like their teams in more frequently than the three-to-four days per week expectation or if other adjustments are in order. To make the most of our time together, associates will be expected to prioritize in-person work and collaboration with their teams and the groups and individuals within the organization whom they support in adherence to this updated guidance. We will continue to work with individual associates to make potential adjustments in work location as immediate business or personal needs arise. If you haven’t had one already, your leader will be hosting a huddle with your team to share specific details as we transition into this enhanced hybrid mode of working. This will be your opportunity to ask questions and address any concerns with your leader. Continue to read This Week @ G.O. and visit FEED for regular updates, frequently asked questions and resources on enhancements to our ways of working. Please reach out to your leader with any questions or concerns. On behalf of the Senior Officer Team Tim Massa SVP and Chief People Officer

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