Worst corporate management I've ever seen. Communication is rare, usually condescending, and you'll hear 14 different things from different people. Despite the whole "patient first promise" thing they try to impart on you, it is at all times incredibly clear that the company is desperately trying to bring in more money. This translates to them putting unreasonable demands on the actual workers. A clinic could be busy for an entire day with a typical 45 minute wait and you will still get told that you aren't seeing enough people, or that you have to add more paperwork and charting on top of your laughable 15 minute appointment time, or should be doing a better job marketing. an example of this is that recently, techs were told they will also be doing manual vital signs as well as recording patient history, followed by a month later being told they need to be trained to do strep tests and other things they were never trained for. These things were never in the original job description and on top of this at the same time they lowered the base rate of pay to $11.50 an hour. They expect 2 workers to be able to do far more than is possible, it's just not a practical way to run a clinic.
On top of that you will be screamed at, quite a lot, especially if you're the tech. You will have patients who are just rude or who are angry at you for not covering their insurance every day. Then, very often people will come by and be mad at you when their insurance didn't cover something. Usually it's because it's a deductible plan or something but you're the first to get treated poorly. You're still working in a grocery store at the end of the day and people will treat you that way, which really sucks. On top of that you have to listen to the constant and inescapable in store music and ads. They will get drilled into your skull and never leave.
It's just a really bad environment overall and can break you down quickly. Turn over for is incredibly high, with few lasting more than a couple months.
