Kmart reviews

Job title does not match job description. Management leads employees to believe one thing about their position and then makes them do everything else but what their job desciption says. Minimum wage for above back-breaking work. Management goes above and beyond to take advantage of their employees because they know that everyone there will not speak up for themselves in fear of possibly losing their job. Employees do what is expected of them (even if that includes doing something that is not in their job description) because they understand how hard it is to find another job in this economy and have bills that need to be paid. The store itself should be considered a safety hazard with all of the dusty merchandise, live wires hanging from the ceiling, floors with holes big enough to fall through, poor maintenance, cheap repairs. This list goes on... Not to mention the constant selling of damaged and expired merchandise - just to improve sales. Managers have unbelievably poor attitudes. They only enforce their management skills when dealing with employees, instead of applying that towards our customers and providing excellent customer service. I have never in my life met a store manager so unwilling to solve a problem or attend to customer needs. When employees approach him with a dilemma pertaining to a customer complaint or a customer wishing to speak with the store manager, his responses are: "What do you want me to do about it?" or "Handle it yourself." It is very unfortunate that they (meaning management) portray themselves in that manner because it takes away from the customers and their shopping experience.