Klarna reviews

3.1

36% would recommend to a friend

(1,840 total reviews)
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Sebastian Siemiatkowski

35% approve of CEO

40% positive business outlook

Klarna has an employee rating of 3.1 out of 5 stars, based on 1,840 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Klarna employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 8, 2025

Worst company ever

Recommend
CEO approval
Business Outlook

Pros

used to have good benefits - insurance and other benefits used to have good offices

Cons

layoff employess by replacing with AIs

2.0
Aug 1, 2025

Not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- hybrid working that’s was pretty flexible - really talented staff and decent culture (despite senior leadership seemingly doing everything in their power to ruin it) - lots of free merch and fika (free food/drinks) - weekly UberEats allowance - good family benefits like enhanced maternity pay

Cons

- returned from maternity leave to find I had been placed in a pool with no role and no team, then had hr suggest I look for “opportunities outside the business” (DEFINITELY VERY ILLEGAL) - CEO can’t be told no - CXO blame everyone but themselves for their mistakes; imagine spouting anti union rhetoric and villainising staff for speaking publicly after you lay off 50% of the work force - constant change of priorities - no bonus - annual pay increases well below inflation with some people getting 0% as they claimed they wanted to focus on certain groups (women, those below market rate) - no clear path to progress; progression is not merit based - with so many layoffs, there are loads of gaps in knowledge and ownership making it hard to complete simple tasks - very little diversity; could count the number of black London based staff on one hand (out of a few hundred) and very few people of colour in management roles - no transparency; only announcing things after someone accidentally stumbles across a policy draft and raises questions on company wide slack channels

3.0
Jul 29, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

PTO, Vacations, OT, Parking, Voucher

Cons

Salary, Raises, Management, Outsourcing after training overseas contractors, Dishonesty

Viewing 97 - 99 of 1,840 Reviews

Glassdoor has 2,125 Klarna reviews submitted anonymously by Klarna employees. Read employee reviews and ratings on Glassdoor to decide if Klarna is right for you.