KIKO reviews

3.3

53% would recommend to a friend

(260 total reviews)

39% positive business outlook

KIKO has an employee rating of 3.3 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KIKO employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

260 reviews
3.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

You can get the practice you need if you are interested in becoming a makeup artist. You don't need to know how to do makeup to work for kiko. They don't give you training so you learn as you go.

Cons

no training dealt with a few race issues

avatar
KIKO Response
9y
Hello Former Beauty Advisor, Discrimination is something that we take very seriously. If ever you experience discrimination, please reach out to your Human Resource Dept so we can investigate. KIKO USA HR
1.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

There are really no pros to this company except paid sick days. Maybe 20% of gas s perk.( NYX offers 50% and they are almost the same price point)

Cons

Unlike other cosmetics lines they do not offer gratis which is usually a standard especially if they want you to know the product. They also do not offer any training at all. So if you are a new manager coming into the business you completely out of luck you will receive no product training at all. The management turnover alone in this company is very high. They will Cheat you out of what your suppose to be paid even as an experienced store manager. There are even store managers that are making less than 35k a year. What's even more weird is this is the only company that you are NOT allowed to use any alcohol at all the clean the product for clients to try it in the store, if you do it's almost grounds for termination of its seen in the store. The company is very sneaky if they want you out they will find the most weirdest way to get you out especially if your making to much money. They don't believe in marketing. They want your team to market for them by word of mouth. If you think your going to be hired as a store manager and run your own store your not your going to be a glorified sales associate that's micro managed by upper management who only contacts you via text message and emails only. They will force the sale sale sale system down your throat even though you have no training at all. Your will never receive a weekend off Friday Saturday's and most Sunday's you have to work no matter what. Monday's are a must even if you have a trying asst or key overall not really the best company to work for just food for thought before you apply.

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KIKO Response
9y
Hello Former SM, I am sorry to hear you had a bad experience. Since your review was posted, we have taken steps to address some of the issues you mentioned. We are currently in the process of revisiting the hygiene standards in our stores. Obviously, we take the health of our customers and employees very seriously. We also have decreased the work load on our Area Managers. This ensures that they are able to better support the stores they manage. Email and text message certainly are convenient, but aren’t the same as one on one face time from a mentor. KIKO USA HR
1.0
Jun 9, 2016

The Worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are working with fun people you'll have a good time, look at Cons...

Cons

You will have people try and take your customers They don't care about you no matter what you say

Viewing 253 - 255 of 260 Reviews

Glassdoor has 662 KIKO reviews submitted anonymously by KIKO employees. Read employee reviews and ratings on Glassdoor to decide if KIKO is right for you.