KAYAK reviews

4.4

88% would recommend to a friend

(401 total reviews)
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Peer Bueller

100% approve of CEO

77% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 401 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

401 reviews
5.0
Mar 15, 2019

Excellent Company

Recommend
CEO approval
Business Outlook

Pros

- Great flexible environment, with a good work life balance

Cons

- Limited growth opportunities in the Quality Team

1.0
Mar 7, 2019

Terrible

Recommend
CEO approval
Business Outlook

Pros

Laid back culture, free fruit in the morning, a ping pong table.

Cons

Lack of management skills, young people with big job titles. Typical American company that acquires other companies and sack everyone with no feelings

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KAYAK Response
7y
Hello. Thanks for the feedback although I’m sorry to hear that you did not have a positive experience. It looks like you have already left so you won’t get to see it but we are investing a lot in manager training this year which we will be piloting in the coming months. As to sacking people with no feelings, the decision to say goodbye to a team member is never taken lightly as we know it has a big impact on each employee. Thanks for your time at KAYAK and I wish you the best in your next role.
1.0
Mar 3, 2019

Very stressful environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro I could think of is the Tuition fees reimbursement policy for 5000 USD a year.

Cons

- You won't get the tuition fees approved easily - Unless you work like a machine, you will always be made to feel worthless - Kayak's hobby is to acquire small companies and layoff people in bulk - No competitive salary - You will be repeatedly be assured that your job is not at stake and would be let go with no prior warning or whatsoever. - Management has no clear vision or plans - Product quality only goes downhill as they acquire more companies and still there is no solid plan to make everything work together. - No work life balance.

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KAYAK Response
7y
Thanks for taking the time to leave feedback although I regret that you felt it was a very stressful environment. Being impacted by the recent restructuring in Europe I can understand your feelings. The restructuring was based on the need to improve communication and coordination across our teams and offices. It’s never easy to say goodbye to valued colleagues but, after a lot of deliberation, it was the right decision to set up the employees and the business for further success. For the tuition reimbursement, I’m not aware of any trouble getting things approved. I will dig into that though to make sure others don’t experience the same friction. On the acquisitions that have been happening, it is an exciting time with a lot of change. I’d challenge your comment that product quality is going down. With each acquisition, we have gained very talented team members and outstanding products and can integrate the best parts into all of our brand offerings. Thank you for your time at KAYAK and I wish you the best of luck in your next role.
Viewing 259 - 261 of 401 Reviews

Glassdoor has 468 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.