Johnson Controls reviews

3.7

70% would recommend to a friend

(9,498 total reviews)
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Joakim Weidemanis

80% approve of CEO

60% positive business outlook

Johnson Controls has an employee rating of 3.7 out of 5 stars, based on 9,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Johnson Controls employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

9K reviews
2.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The products that we sell are excellent and the talent on the mechanical side is also very strong. Additionally, if you work hard you can find good mentors within the organization to help you succeed. I also think benefits are good but nothing crazy, pretty standard for a very large company. The industry is great as well, in BE we truly work on cutting edge hvac solutions. If you hit your numbers management typically stays off your back. Mostly because other than asking you about your pipeline they really wouldn't know how to help!

Cons

The compensation (ie commission) used to be solid, especially for contracts - was making 140-180k as a sales guy. However, the company made a change and dropped our comp about 30%. All the while, senior execs on conference calls were making it seems like we are going to do great with the new comp plan. Either they are extremely patronizing or they actually had not thought through the consequences of their actions. I fear it is the latter, it seems corporate decisions and edicts are not thought out, halfway implemented and then everyone sings the company line like we actually did something. I have never seen so many people drink the cool aid out of fear (see next paragraph) As an example of the initiatives that are not thought out, they decided that they wanted to sell more of an offering so they gave every part of the business a goal to sell it. What happened? Did they sell more of the offering? Heck no, all they did was pit everyone in the branch against each other in competition to sell the same offering as opposed to before when we were collaborating for our clients. The next real issue is the way this company is managed. First of all incompetency runs rampant. I don't know when they started hiring incompetent middle managers who used to sell copy machines or life insurance the day before but I see it everywhere. And then the incompetents are hiring more of their incompetent brethren and so on... A good sales/branch manager is very hard to find at JCI (although there are some excellent ones). These managers then spend 85% of their time trying to make sense of the excel spreadsheets computed by our archaic CRMS (yes that's plural because we have many and they are not intuitive and disjointed). So basically I am constantly getting questioned on these spreadsheets that I really don't know how to change and almost never getting any feedback as to grow in my profession. Finally these managers will almost never stick up for us, specifically on compensation and operational issues, because they are all deathly afraid of becoming the next head on the "layoff" chopping block. This last issue is probably the worst because it creates resentment among all groups because no one is willing to speak up that something might be wrong. It's interesting to see if someone does bring something up they will be attacked for any number of other issues just to get them to shut up. I.e. Manager asks superior: sales guys complaining their comp statement is wrong, superior will say: why don't you focus on selling XYZ offering instead, I noticed you are only 80% of plan, I want you to come up with an action plan by tomorrow... I know crazy!

1.0
Dec 22, 2023

Not much good left!

Recommend
CEO approval
Business Outlook

Pros

At this point the only reason to work at JCI is to get experience and then move in to a company that actually cares about their employees

Cons

CEO, “go to market” pricing, constant changes that effect sales and employees, total disconnect between corporate officials and customer facing employees, billing issues, collection issues, moving key parts of the business to other countries…..so much more but this is the tip of the iceberg

3.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, lots of opportunities to try various different things if you are adventurous, the work of a leader here isn’t very mentally challenging.

Cons

Benefits are not competitive, there are lots of opportunities to move around but that is due to very high rates of turnover in various roles, despite leadership not being a very mentally challenging role here, it is very psychologically and emotionally taxing. You will be given very little genuine power or freedom, you will be told to enforce directives and initiatives that would destroy the business if you actually applied them, and you will be given goals that seem impossible and berated and punished if you don’t achieve them, and you will do this all with essentially zero help from anyone above you. You will have to consistently find ways to be successful despite who you work for, the company itself and its senior leadership is deeply problematic. A weird mixture of absentee and disconnected from reality, yet totalitarian and inflexible in how it will tell you to do your job. Hint, if you listen to them your business will collapse and your people will hate you (and you’ll get fired anyway by those same people for under performing anyway), so the bulk of your job is to find ways to “check the box” for what they are asking while attempting to run a legitimate business and be a successful leader. I don’t think anyone at the highest levels is aware of how close this whole business is to potentially imploding and never coming back. I imagine this is what the environment in GE felt like before things started to unravel.

Viewing 61 - 63 of 9,498 Reviews

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