Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

68% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (559) , Sales Associate (287) , Selling Assistant (196) , Selling Partner (160) , Catering Assistant (153) , Customer Assistant (97) , Retail Assistant (94) , Retail Sales Assistant (88) , Customer Service (81) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Good benefits including discount and pension and sabbatical." ((in 384 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 364 reviews)); "and good pay" ((in 341 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 205 reviews)); "Great colleagues and place to work." ((in 187 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 302 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 244 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 174 reviews)); "No career progression at all" ((in 55 reviews)); "System are very slow and the customers can be rude and trying to get time off is near impossible." ((in 34 reviews))

John Lewis & Partners reviews

3.8

68% would recommend to a friend

(5,081 total reviews)

Jason Tarry

91% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

5K reviews

2.0

Jan 7, 2026

Corporate Machine

Barista

Recommend

CEO approval

Business Outlook

Pros

Nothing exceptional - the job tends to attract a wide range of people which can be exciting

Cons

8:45 - 18:00 hours with an unpaid half hour and 45 min break + unpaid 15min meeting with mandatory attendance. Any lethargy is immediately stamped out by managers. Consistent movement is expected. Constantly encouraged to go the extra mile in the hopes of getting an end-of-year bonus which never came. If you work for this company, you are treated like livestock.

4.0

Jan 6, 2026

Great place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

• Flexible hours - suitable for students • Availability for overtime

Cons

• Nothing that doesn’t come with other retail jobs

2.0

Dec 30, 2025

It was ok

Floor staff

Recommend

CEO approval

Business Outlook

Pros

The pay was better than other work places

Cons

Managers not the best Couldn’t get time off even for a good reason

Viewing 121 - 123 of 5,081 Reviews

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