Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

66% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (558) , Sales Associate (286) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (153) , Customer Assistant (97) , Retail Assistant (94) , Retail Sales Assistant (88) , Customer Service (81) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Good benefits including discount and pension and sabbatical." ((in 380 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 369 reviews)); "and good pay" ((in 333 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 203 reviews)); "Supportive and friendly colleagues" ((in 195 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 297 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 248 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 175 reviews)); "No career progression at all" ((in 54 reviews)); "Not very flexible working hours." ((in 47 reviews))

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John Lewis & Partners

John Lewis & Partners reviews

3.8

66% would recommend to a friend

(5,077 total reviews)

Jason Tarry

87% approve of CEO

45% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Jan 30, 2026

Good place to work

Merchandising assistant

Recommend

CEO approval

Business Outlook

Pros

Overall, good place to work. Generally lovely people, relatively good salaries for the industry, frequent office socials

Cons

Difficult to get internal promotions at lower levels

3.0

Jan 29, 2026

Good company, bad store

Product coach

Recommend

CEO approval

Business Outlook

Pros

The company is great to work for, great benefits overall. The store is a different matter, very much you'll only succeed if your face fits. Expect to bend over backwards and get little to no acknowledgement for it.

Cons

Very cliquey Managers will only like you're a yes man

3.0

Jan 29, 2026

Process Technician

Process technician

Recommend

CEO approval

Business Outlook

Pros

Good work and life balance

Cons

Less paid as compare to the competitors

Viewing 85 - 87 of 5,077 Reviews

Jobs at John Lewis & Partners

Night Replenishment, Supermarket Assistant

Supermarket Assistant (Guernsey)

Kinning Park, Scotland

£15 - £15 /hr

(Employer provided)

View job

Supermarket Assistant

Night Replenishment, Supermarket Assistant (Jersey)

Night Replenishment, Supermarket Assistant

The Vale of Glamorgan

£13 - £13 /hr

(Employer provided)

View job

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John Lewis & Partners

John Lewis & Partners reviews

Ratings by category

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Good place to work

Good company, bad store

Process Technician

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