Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (364) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 383 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 303 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 202 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 150 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 138 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 61 reviews)); "No work life balance Required to do OT or you get written up Medical Emergencies are write" ((in 44 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 8, 2014

Great company, poor pay.

At home representative

Recommend

CEO approval

Business Outlook

Pros

Free flights. Good benefits. Wonderful co-workers.

Cons

Generally, I had to catch a flight out of Las Vegas.

3.0

Apr 7, 2014

A good opportunity for my first two years, but disappointing the last two years.

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Working from home, travel benefits, thorough training and resources, opportunity to advance, friendly atmosphere, flexible schedule and travel opportunities.

Cons

Policies were constantly changing. Job expectations changed more towards sales, it was required we have a certain percentile of upscale on our average calls per review period.

4.0

Apr 2, 2014

Good Benifits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fly for free & flexible schedule!

Cons

The Pay is ok not amazing!

Viewing 2977 - 2979 of 3,083 Reviews

Jobs at JetBlue

Airport Operations Crew

Ground Operations Crew

Supervisor Airport Operations

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JetBlue

JetBlue reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company, poor pay.

A good opportunity for my first two years, but disappointing the last two years.

Good Benifits

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