Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

64% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 382 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 319 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 201 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 147 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 132 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 225 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 149 reviews)); "No leadership or guidance." ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 64 reviews)); "No work life balance Required to do OT or you get written up Medical Emergencies are write" ((in 44 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

65% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Mar 23, 2023

Great Stepping Stone

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Working as a station supervisor at a larger scale operation can be a great way to build your career for advancement. Skills attained as a supervisor will vary depending on the size of the station and the requirements of the leadership. Exciting and fast paced job that changes daily.

Cons

Working at a smaller station will require more hours and more responsibility. Supervisors will replace Station Managers on a dregular basis. Overtime is not paid out in a typical manner, shares are offered in place with a 3 year vesting. Advancing your career typically means moving to a large city.

5.0

Feb 25, 2023

If you need a paycheck, it's a great place to work!

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Remote work opportunity, limited monitoring, flexible schedule options, generous 401k plan, generous Health Savings Account, Flight Benefits, and Great Health, Dental, and additional insurance benefits. The company celebrates transparency and really has an open door policy. It's okay to express dissent and know that it won't be held against you. The IT and Technology department do a fantastic job. I didn't appreciate it until I went to work for another airline.

Cons

Annual increases are small. Everything is determined by seniority and it's hard to get seniority because there are so many people who have been there for 23 years. Mandatory Code reds mean you have to work...even on your day off if there is high call volume. The Reservations department is filled with a whole lot of people who want flight benefits, but don't want to work. So everyone is continually trying to get out of working and unload shifts. You're not allowed to submit same day PTO if you have an emergency arise.

3.0

Feb 25, 2023

Not glamorous

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and change of scenery

Cons

Work life balance is difficult if you need a living wage

Viewing 280 - 282 of 3,082 Reviews

Jobs at JetBlue

Ground Operations Crew

Airport Operations Crew Seasonal PT

Airport Operations Crew PT

Engineer Content Delivery Network

Analyst Route Planning

JetBlue

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Great Stepping Stone

If you need a paycheck, it's a great place to work!

Not glamorous

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