Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 368 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 315 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 198 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 148 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 144 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 58 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue reviews

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3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 27, 2026

Mediocre

Inflight crew member

Recommend

CEO approval

Business Outlook

Pros

Free Flights. Beautiful Crew Lounge in FLL. Training is paid, training center has a lodge with food provided. Some nice coworkers.

Cons

Underpaid, even for an airline. Lots of 4 leg days, especially out of FLL. Crew scheduling constantly breaks work rules. You need to know your contract and rights. Parking situation is horrible at FLL, the lot floods at least once a year and cars have gotten totaled. Lots of minimum rest layovers. Long reserve time.

3.0

Feb 20, 2026

Fun culture but bigger paycheck comes with a forced smile

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Amazing work with flight attendants and pilots, customers are overall happy to fly with JetBlue and all age ranges enjoy the product, Free wifi and you can be on your phone after service, easy job

Cons

No boarding pay, must get everything in writing and communication, CYA, know someone in the union and dont be shy in communicating with a shop steward for the union

3.0

Feb 18, 2026

Ground Ops

Ground operations

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Flight Benefits, Phone Discount Benefits

Cons

Extensive hours on your feet, multiple assignments, and mandatory shift extension based on operation.

Viewing 25 - 27 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Senior Analyst Reporting & Metrics Tech

Analyst Customer Recovery Communications

Manager Corporate Communications

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Mediocre

Fun culture but bigger paycheck comes with a forced smile

Ground Ops

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