JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)
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Joanna Geraghty

65% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The flying benefits are highly appreciated; although, if there are issues with taking days off, then having them does not really matter. Some really nice and experienced people work here but unfortunately all tend to leave. The corporate culture is attractive; but is up to each department to hold those values.

Cons

Micromanagement caused by insecurity, lack of honesty in sharing information hurts the former innovative drive and progressive culture. Experienced employees jump out as soon as an opportunity is presented. Fearful employees cling to their positions and vote against change and improvement. Motivation is slowly destroyed when petty issues become the focus, and important aspects of strategy and improvement are hidden away.

1.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

A great airline, safety and customer satisfaction are very important.

Cons

the worst management -employee handling you will ever find. Merits are based exclusively on personal friendships, Even if they have an employees claims departments, your claims will never be attended and you will automatically become a problematic worker, Those people are terrified of unions, when they see something with a mind of their own, they;ll succeed in letting you go sooner or later. The worst employees turnover in US recent history, you can verify these facts.

2.0
Jul 29, 2010

IT Morale is Very Low

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It used to be a great place to work. There are still some great coworkers left. The travel benefits are great.

Cons

The current IT leadership has systematically dismantled all the skill and innovation in IT that made JetBlue great. There is a clear resentment from senior IT leadership, that have little industry background themselves, toward existing crewmembers that are experienced. This has resulted in the hiring of inexperienced new managers that are favored not for their skills, but for their inability to challange any thing. Kind of like the blind leading the blind, while JetBlue suffers from all the ill conceived decisions that are no longer challanged.

Viewing 241 - 243 of 3,082 Reviews

Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.