Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

64% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 375 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 324 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 206 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 144 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 142 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 228 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 147 reviews)); "Poor Management and Leadership" ((in 74 reviews)); "Long hours during mechanical and weather delays." ((in 60 reviews)); "No work life balance Required to do OT or you get written up Medical Emergencies are write" ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

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JetBlue

JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

65% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 13, 2015

Strong Corporate Culture; weak operational implementation

Ground operations

Recommend

CEO approval

Business Outlook

Pros

Travel benefits, profit sharing, continued education

Cons

Training is weak, seems to breed a "you're replaceable attitude", still trying to find organizational balance

1.0

Oct 3, 2014

JetBlue Airways customer services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flying benefits part time hours only

Cons

lack of organization poor management part time employees only

4.0

Aug 13, 2014

Great place to work for

Airport operations lead

Recommend

CEO approval

Business Outlook

Pros

Excellent travel benefits, 401k matching, flexible schedule, awesome culture based on values and a customer-friendly brand. They seem to listen more to their people than other companies I had previously worked for.

Cons

Management seems to be focused on improvements that make investors happy but this does not necessarily translate into improvements for the people responsible for their success: Frontline Crewmembers. The employee morale is the lowest I have seen in years and this is starting to hurt the brand.

Viewing 223 - 225 of 3,082 Reviews

Jobs at JetBlue

Ground Operations Crew

Airport Operations Crew

Analyst Route Planning

Aircraft Support Technician

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Ratings by category

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Reviews by job title

Strong Corporate Culture; weak operational implementation

JetBlue Airways customer services

Great place to work for

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