Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has been stable over the past 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 360 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 317 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 199 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 149 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 227 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 74 reviews)); "Long hours during mechanical and weather delays." ((in 59 reviews)); "No work/life balance" ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

67% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 15, 2014

Great overall culture, poor middle management

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

The front line and supervisors are amazing people, really a fun family to be a part of

Cons

The managers and directors are all former front line agents, and few have experience working somewhere other than JetBlue, and as a result have low leadership skills, no creativity or innovation. There is lots of backbiting behind closed doors, and public rah rah cheers, but it gets old. If you have a college degree, it is almost frowned upon as most of the leadership qualifications are "I have worked at JetBlue's call center as a res agent or supervisor for x years".

1.0

Jan 5, 2014

Be careful with what you wish for.

General manager

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, lots of technology. It was a great place to work when I started. A lot of Fun, Integrity, Passion and amazing people to work with. It was the last airline that I wanted to work for.

Cons

A lot of back staving. You have to CYA most of the time because the arrows come from EVERY direction. Everything is about the money and not about the caring for the employees. There is a lot of favoritism. There is no support for the station management team. A lot of false promises. If they like you they keep you. If you work hard and they don't like you or like some else more than you, then you are lured into being dismissed.

1.0

Nov 26, 2013

rapidly deteriorating.

Pilot

Recommend

CEO approval

Business Outlook

Pros

employees are fabulous in spite of working conditions

Cons

Management gets more hostile everyday

Viewing 157 - 159 of 3,082 Reviews

Jobs at JetBlue

Ground Operations Crew

Airport Operations Crew

Supervisor Airport Operations

Analyst Route Planning

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Ratings by category

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Reviews by job title

Great overall culture, poor middle management

Be careful with what you wish for.

rapidly deteriorating.

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