JetBlue reviews

3.6

65% would recommend to a friend

(3,082 total reviews)
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Joanna Geraghty

67% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Flight benefits in exchange for your health and sanity

Cons

Constant back pain lifting 50-99 pounds for 8 hours or closing heavy aircraft door and taking gate check bags at the gate You are standing up for most of your shift Handling customers complaints Micromanagement with leads and sups Hard to get a PTO approve by Admin you have to beg people to pick your shift to trade days The PTO bank is used for sick days vacation days and PTO days The point system sucks you get one point even if you are sick and bring a doctors note. If you make it to 7 points you are in trouble and will need to have a perfect attendance for 6 months. Point erase after one whole year!!!! Uniform policy is ridiculous very strict and you can only wear certain pieces of the uniform by season You can get written up if your uniform is not up to the standard When COVID started in 2020 we weren’t allowed to wear gloves or mask to protect ourself because the company was afraid it will offend the customers they care more about the uniform than the employees health and week being we were even threaten that we can get written up for wearing gloves or mask Beware this company does not care about any employers you are just a number not a human being Jetblue makes the Airline Job 100 times harder with all their rules and regulations!! No UNION only flight attendant and pilots have Union so you are on your own if something happens In Jetblue all of their equipment are outdated and nothing works extremely hard to work on this conditions on a daily basic printers, jet bridges and systems needs to be constantly fixed because they want to be cheap

3.0
Oct 8, 2020
Recommend
CEO approval
Business Outlook

Pros

It's an airline, of course the flight benefits are great. Your leader is everything - choose wisely Culture is good Lots of young professionals Good 401k match

Cons

Not enough WFH flexibility No paid parental leave (very few mothers work here) Not trusting employees to do their work (face time is important) Bad leaders manage up and belittle those under them (micro managing) Stingy with paid holidays Not allowing employees to WFH during COVID (only allowed when city of NYC forced everyone to) Senior leaders have unreasonable requests, lack vision Leaders play favorites Poor morale now with COVID (pay cuts, unpaid time off) Weekend /late night work not uncommon

2.0
Nov 6, 2019
Recommend
CEO approval
Business Outlook

Pros

flight benefits; standby is free plus taxes if travel abroad with jetblue. After six months six months of employment they give you access to fly with other airlines at a discounted rate. Working there two days a week is a good deal.

Cons

Pay; being forced to work past your shift "shift freeze," ghetto crew members and supervisors. The biggest drawback about working for Jetblue in Boston was that the employees parking garage was accross the river in another town, and you had to get there 30 minutes before your shift, in order to justify coming in late if the bridge went up. Moreover, besides the fact that all employees had to be at the garage 30 minutes before their shift started, they would not pay you for that time, or the time that was spend waiting for the bridge to go down. Everyone that works there feels emotional and physically abused.

Viewing 124 - 126 of 3,082 Reviews

Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.