JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)
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Joanna Geraghty

67% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
5.0
May 9, 2025

Great spot and culture

Recommend
CEO approval
Business Outlook

Pros

Loved working here! It was a great step in my career.

Cons

Airline industries seem to go up and down, which can impact things.

2.0
May 8, 2025

Disappointed

Recommend
CEO approval
Business Outlook

Pros

They have a lot of airport operations customer service employees. Easy to trade shifts and fly standby.

Cons

Company cares a lot more about customers than employees, if you’re involved in any situation and they have no evidence like a video of what happened they will go with whatever they think is rational, they won’t go on your side even if you’re right. As an employee you don’t feel safe in that matter, it’s whatever they think or feel about you. Very unfortunate.

Viewing 118 - 120 of 3,083 Reviews

Glassdoor has 3,243 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.