JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)
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Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Travel Benefits, 401k Match, Health Insurance.

Cons

Promises from management are never kept. Eventually, JetBlue started to outsource most of the Customer Support department and started "promoting Crewmembers to Customers". The work environment became very stressful and toxic. The VPs and Directors are a lot to blame for the breakdown of culture.

2.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Flight Benefits, travel, and experience flying

Cons

No Flexibility. Long hours. Lack of sleep. Constant delays and no pay for boarding or system delays. Sit many hours making ZERO $$. You get tagged and forced to work on days off. Company all about profit

Viewing 100 - 102 of 3,083 Reviews

Glassdoor has 3,243 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.