Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (364) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 374 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 313 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 200 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 231 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 147 reviews)); "Poor Management and Leadership" ((in 70 reviews)); "Long hours during mechanical and weather delays." ((in 57 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 12, 2020

Great company to work

Junior software engineer

Recommend

CEO approval

Business Outlook

Pros

-A lot of fun social events to get to know people cross department -Flying for free is an amazing perk -a lot of cool benefits like stock plan, 401k, gym, etc -work life balance is really great. The work from home arrangement is very flexiable

Cons

- management decided to outsource most of its engineering to india leading to a ton to technical issues and challenges. -flying for free is good but it's only if you can get a seat so you'll have to go on trips during off peak times which really isn't always ideal. Good luck getting most anywhere in the summer or on the weekends. -Not a ton of advancement there's three tiers of software engineers junior, regular, and lead. There's not a lot of openings so moving up is hard. -jb doesn't pay nearly as much as other engineering jobs because you can fly for free

1.0

May 24, 2019

Avoid at all costs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Infligh/flightt crewmembers are the best things JetBlue has

Cons

1) Leadership is disorganized in every way you can imagine 2) Diversity at JetBlue is abysmal. At its headquarters, Director-level and above CMs are almost all white. 3) JetBlue promotes its "Caring" value a lot and while inflight/flight crewmembers practice it, the crewmembers at the headquarters do not. Beware of backstabbing and gossiping leadership.

1.0

Jan 19, 2019

Careless company

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Work from home Flight benefits

Cons

Micromanaging Extremely strict with your hours (can’t miss a minute of your shift you have to make up for every missed second) You have to always be on your phone in order to trade shifts, read emails, training, taking time off, etc. this is a 24/7 job. Super annoying you can’t take vacation u less trading and even on vacation you are required to read all the emails and be up to date with everything. There’s never a break. They got a new software that sucks. You cannot trust the program if you need to take time off. If it fails due to system error, managers are not willing to help out and you basically will get screwed with your hours and compliance. Have to be adding lots of notes for each call (adding notes in two different programs is super annoying and time consuming and they expect you to have a low talk time).

Viewing 85 - 87 of 3,083 Reviews

Jobs at JetBlue

Airport Operations Crew

Ground Operations Crew

Supervisor Airport Operations

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