Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 360 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 322 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 193 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 146 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 146 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 142 reviews)); "No leadership or guidance." ((in 71 reviews)); "Long hours during mechanical and weather delays." ((in 61 reviews)); "No work life balance Required to do OT or you get written up Medical Emergencies are write" ((in 44 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 12, 2025

Used to be great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Travel benefits, teamwork, open communication

Cons

They no longer treat their employess with the respect they deserve

4.0

Sep 10, 2025

Year 5

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Obviously the flight benefits but the pay for being there 5 years could be more

Cons

The people that are flying on the plane is the only con so if your good with handling angry people then the job is good

5.0

Sep 9, 2025

Ok

Fight attendant

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and work culture on plane

Cons

Upper upper management. FAs are blamed for everything going wrong with in company

Viewing 73 - 75 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Analyst Customer Recovery Communications

Manager Corporate Communications

Case Manager Crew Relations

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Used to be great

Year 5

Ok

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