JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)
avatar

Joanna Geraghty

65% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jun 13, 2024

Terrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is a plus

Cons

Do not care about their employees at all

5.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Growth Positive work environment. Good leadership

Cons

Shift freezes Delays Weather Body strain

3.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

-Trading can be done without a manager. -You can work a max of 75 hours in a week. -PTO is earned pretty quickly with tenure up to 2-4 weeks vacay time after just 4 years -Work from home -Paid Double time on observed holidays -Free/discounted flights -Great insurance -bidding for schedules gives you a set schedule every few months which is nice

Cons

-You do not get paid overtime, even if working more than 40 hours or over your scheduled shift. Overtime is paid if JetBlue offers during irregular operations and requested by the company and only then. -Highly Stressful Jobs -Room for growth is very limited, you can do assignments but you are paid your standard pay even for more work and effort that you do and if you are lucky you can move up. -Policies are always changing, keeping up with the amount of changes and the amount of emails of updates you receive on a daily basis is DIFFICULT -Pay review is every two years and if they raise the pay by a $1 for the position it takes over a year for it to be implemented. January you get a quarter raise then in July $.50 then the final quarter the following January. It doesn't keep up with inflation. -Managers are overworked -Metrics are heavily biased, if you care about the customers and don't rush them off the phones you won't get paid well.

Viewing 346 - 348 of 3,082 Reviews

Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.