Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 368 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 315 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 198 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 148 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 144 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 58 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

Compare reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 11, 2008

jetBlue a great place to work and to explore the world

Baggage service coordinator

Recommend

CEO approval

Business Outlook

Pros

the ability to be able to fly whenever you want to and whereever you want to (keeping in mind you are flying standby) anywhere in the jetBlue system and virtually anyhwere in the world on any airline that partners with jetBlue, the work environment is great and the support from management and co-workers is better than any job i've had

Cons

The attendance is a little bit strict, the fact that you're going to have to give up your weekends if your seniortiy is not high enough. Working on major holidays, and spending new year's eve at the job. Dealing with Irregular Operations (IROP's as we call them) and dealing with dissatisfied customers.

3.0

Jun 30, 2008

Love company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company culture is great. The Crewmembers here are very honest, understanding, and easy to work with. Company has a lot of entrepreneurial spirit.

Cons

JetBlue is a small airline mentality that is slowly shifting towards big airline mentality. This process takes time and some managers & directors do not see the reasons why decisions are made a certain way. Some are quick to jump to conclusions and think negatively without finding out the full picture. There is no feedback system in place to suggest improvement points for management. Performance appraisals are only performed downward (managers to staff) and not upward (staff to managers).

3.0

Jun 21, 2008

Great company, no opportunities

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flight benefits and the ease of the commute to the headquarters in Forest Hills. You're reverse commuting so it's never a packed train. Sweet. A distant third is that people like the brand so it's easy to be proud of where you work.

Cons

The company is not disciplined and therefore promoted a lot of people early on and has since just stopped promoting. Period. Especially in the non-operational support areas. There is no middle management in many departments and a promotion from coordinator to Director does not seem realistic.

Viewing 3073 - 3075 of 3,081 Reviews

Jobs at JetBlue

Coordinator Customer Service

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Manager Corporate Communications

Analyst Customer Recovery Communications

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jetBlue a great place to work and to explore the world

Love company culture

Great company, no opportunities

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