Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 377 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 316 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 192 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and perks for NYC" ((in 230 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 63 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 41 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 30, 2009

If you are looking for a great company with lots of great people, Jetblue is for you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Jetblue has a great corporate culture. The flight benefits are a definite bonus, but can be tricky to get on if you are traveling with your family. Reservation agents can work out of their home which is a great benefit to those who wish. I was also able to work 4- 10 hour days which allowed for a 3 day weekend which was fantastic.

Cons

The downside of working at Jetblue is that it is a 24/7 business so working weekends is necessary in some jobs. This can be difficult for families as mom's and dads are off on different days.

4.0

Feb 3, 2009

JetBlue is a great airline to work for.

Customer service

Recommend

CEO approval

Business Outlook

Pros

A growing company that treats and respects it's employees. The flight benefits are good, always nice to fly free on other airlines. I would recommend this job to those who aren't afraid of hard work and long hours.

Cons

Again long hours when there are flight cancellations. You can't just leave if their are issues in your station.

2.0

Dec 17, 2008

Not the great place to work it used to be..

Server engineer

Recommend

CEO approval

Business Outlook

Pros

When I first started JetBlue was an incredible place to work. I had a great team, and really felt appreciated as an employee. The flight benefits are nice. There's a certain level of autonomy that is nice to have, but the lack of direct supervision can be frustrating at times when you need someone to stick up for you.

Cons

Salaries in IT are well below average. If you can't afford to do anything when you get there, what good are flight benefits? IT management continues to make promises that are not kept. Recent initiatives to review salaries and experience were a step in the right direction, that unfortunately missed the mark completely.

Viewing 3055 - 3057 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

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Manager Corporate Communications

Senior Analyst Corporate Finance

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If you are looking for a great company with lots of great people, Jetblue is for you

JetBlue is a great airline to work for.

Not the great place to work it used to be..

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