JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)
avatar

Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Always busy, never bored. Great people to work with. Hours can be flexible and you can trade hours online. Can often double up on shifts.

Cons

Management was often lazy and never helpful. It was very stressful and they cut a lot of hours and by the end of the day you were very exhausted and beat. Too much work for one person, very hard to deal with irate customers. Management would tell you to be firm, but then they would come out and give the customer anything they wanted, making you look very foolish.

3.0
May 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Very flat hierarchy and management is extremely receptive to ideas - even entry-level employees can make a difference in company policies and processes.

Cons

In the quest for company-wide equality, management positions are given the same benefits packages as frontline employees. Great deal if you're a frontline employee, but it's a huge loss if you're a management employee because your benefits aren't nearly as good as you'd get elsewhere.

2.0
Mar 10, 2011

Non-traditional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For traditional airline jobs (i.e. tech ops, inflight, flight, airports), it's innovative and tries to do the right thing.

Cons

Hierarchical, not a lot of room for people who do not fit into a traditional role.

Viewing 3040 - 3042 of 3,081 Reviews

Glassdoor has 3,241 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.