Jet reviews

3.7

63% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

56% positive business outlook

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

482 reviews
2.0
Mar 19, 2018

Member Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free soda and snacks

Cons

Benefits are not like they used to be

avatar
Jet Response
8y
I'm happy you enjoy the free drinks and snacks, that's one of the unique perks we offer. Every year we re-evaluate the benefits we offer and are always looking to improve. If you've got suggestions or know of benefits you would like to see added, please stop by my desk, I would be happy to discuss this with you. Howard S., - Director of Customer Care
1.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice NYC skyline views. Some smart, genuine people are still left.

Cons

Oh, how things have changed. I'd been at Jet for a while. It's certainly not the same as before. Problems in no special order: A few reviewers have alluded to the fact that Jet has been unjustly and swiftly pushing people out through performance reviews and improvement plans. I've seen it happen to many close colleagues. We have far too many crappy managers who don't know how to grow and invest in there direct reports. The oldest people here are in their late 20s/early 30s and because Jet was promoting heavily pre-acquisition a lot of them who happened to be strong performers took on senior/managerial roles. Being a good employee doesn't necessarily mean you'd make a good leader... Our "brand" sucks and the persona we're trying to pivot to is honestly annoyingly pretentious, non-relatable, and non-aspirational. So many people at Jet have voiced this but it falls in deaf ears. Our Product Team is essentially gone. Most have moved on to bigger and better things. Engineering Teams are a whole other issue entirely. The Walmart Acquisition essentially sucked all of our talent, tech, and resource. It's a shame. But what's worse is that as much as they've claimed to have kept our two brands separate that's not the case. What's really happened is that Walmart has replicated our pricing strategy, our brand, our site design, our image, and essentially everything that made us, US. The end goal, whether Marc Lore reveals it or not, was for Walmart to absorb us and have it become who we were two years ago. Everyone talks about leaving. EVERYONE. At the very least most people have thought about it. People are leaving in droves or deciding to remain complacent for a check. Senior management doesn't seem to have a clear cut strategy on how to stay relevant in the competitive e-commerce landscape.

4.0
Mar 15, 2018

Fun, quirky company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great start-up culture vibe. Amazing people!!!

Cons

It's starting to get a little crowded. But they are rapidly expanding the floor space!

avatar
Jet Response
8y
I'm happy you like the vibe we give off, we try to bring a breath of fresh air to the workspace with our creative culture. Thank you for the review and keep up the great work! Kristin R., VP People Experience
Viewing 295 - 297 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.