Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

61% positive business outlook

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

482 reviews
1.0
Aug 24, 2018

Terrible leadership, no career paths

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, good perks (unlimited PTO, happy hours in office, etc)

Cons

Leadership is terrible. Management avoids tough decisions and doesn't set top down vision and goals, so priorities change constantly and everything becomes a fire drill. Levels and comp are extremely inconsistent across the company and between Walmart/Jet. No career paths for mid or junior level folks, very little opportunity to advance. Tons of good people leaving.

avatar
Jet Response
7y
Thank you for taking the time to leave us this review. I couldn’t agree more; our office view and perks can’t be beat! I am concerned to see your feedback about our leadership team and career pathing opportunities. We hold our leadership group to the highest standards and know change can be difficult to deal with. We have been working on improving our strategy and execution processes while balancing adapting to our everchanging ecommerce landscape. I am sorry to hear this is causing you to have a less than ideal experience with us. Regarding career pathing, we feel growth is a very important part of your journey at Jet. If you would like to discuss your career path, please let me know and I would be happy to do so. If you have any other feedback or would like to discuss any of this in more detail, please don’t hesitate to reach out. - Diane V.
4.0
Aug 24, 2018

Many highs and many lows

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing job culture. Great perks. Great Location and a friendly environment. They allow you to work on your own

Cons

Lack of communication and ownership

avatar
Jet Response
7y
I am happy to see working at Jet has been an amazing job for you and you have had the opportunity to enjoy the perks and friendly environment along the way. We strive to empower all our employees and am glad you felt this too. I appreciate the feedback regarding the lack of communication and ownership. Our communication gaps are something we are actively working on and have processes in place to minimize the miscommunications that slip through the cracks. We also aim to hold all our employees to the highest standards and take ownership in what they do. We will be sure to bring this to our leaders and ensure they follow through. Thank you again for your feedback. If you would like to discuss any of this in more detail, please feel free to contact me. - Shade A.
4.0
Aug 17, 2018

I like working there so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, attitude, upbeat, just a fun place

Cons

I can't think of anything other than all the walking

avatar
Jet Response
7y
Jet is such a fun place to work, and I am happy you feel the same! Attitude is everything and we wouldn’t have the culture we have today without the attitude of our incredible employees. Thank you for your feedback about the walking distance too! We are actively working to make our routes more efficient and effective to lower the distance each employee must go each day. If you have any ideas that may help with this, please let me know! - Shade A.
Viewing 253 - 255 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.