Jet reviews

Everything else (performance based on curve, bad bonus/promotion structure, a lot of attrition, competitive culture, I can go on...) --- When I first joined Jet, I was beyond excited. I looked forward to working at an office that (seemed to) focus on its employees... amazing benefits (unlimited PTO, free snacks/drinks, gym stipend) BUT most importantly, the values are what really excited me: transparency, fairness and trust. In a world where corporations seem to lack every single one of those values, I was looking forward to working at one that (seemed to) embrace them wholeheartedly and put its employees’ happiness above company politics. I couldn’t have been more wrong. Everything is optics. The company doesn’t actually care about its employees, retention or values... it’s all a front to lure in NEW folks. It’s sad - they should invest as much energy into keeping their current employees happy, instead of only focusing on recruiting. It doesn’t make sense. Retention is about culture and there’s more to culture than a few perks. It’s about associates taking pride in what they do (the Category Specialist role is a glorified pencil pusher), feeling like we are doing meaningful work and using our brains (not just item maintenance). If you want to retain your associates, this is what you have to help them with, instead of superficial things like snacks, unlimited vacation (which managers abuse) or a gym stipend. Furthermore, the biggest proof that Jet.com is failing its employees is the attrition. There is a ridiculous amount of people leaving under the year mark. I’ve never been at a company where so many people all felt the same miserable way. If people haven’t already left, it’s because they’re still trying to find their way out. Advice to any candidates: Run. Run fast and far from this company (and congrats on reading this to the end)