Jet reviews

3.7

63% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

56% positive business outlook

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

482 reviews
1.0
Jun 20, 2016
Recommend
CEO approval
Business Outlook

Pros

could use better training and managment

Cons

let go no explanation,I worked hard and heard mgmt complain about workers who had been there 2 days

5.0
Jun 13, 2016

Love my job!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• We're a fast growing company which means that there's tons of room for growth in the company if you're willing to put in the work. • Stock in the company • Empowerment - being able to make decisions and help our members. • Attendance policy is what I would consider lenient. We're a call center and we need everyone to be at work so that we can help all of the members. They've adjusted the attendance policy as well to insure that we're heard. • Snacks! We have snacks & drinks that are totally free. • Referral program is available to give you a little bonus. • Supervisors/Management is amazing and there to listen in my experience. • Recognition is given and encouraged. • Special events like Christmas parties, bring your kids to work day (with face painting, balloons, etc.), health and wellness day (massages, flu shots, etc), monthly cold stone to celebrate the birthdays, and much more.

Cons

Let's get real, it's customer service and some days are hard. But look at all the pros! I'm easily able to remain happy knowing that Jet has my back in what I'm doing.

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Jet Response
9y
Great feedback, thanks for taking the time to write some of your favorite pros. We don't think of this as "just customer service" we're really creating an environment where everyone is engaged and proud of what they do, you are the front lines to our members and a huge player in the Jet brand overall, without good Jet Heads, there wouldn't be happy members so thanks for doing what you do. - Maggie K., Dir Talent Business Partners
5.0
Jun 6, 2016

A new adventure every day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are helpful, kids are nice.

Cons

Not always totally informed as to what exactly is going on at work. Every situation can be very different for sure.

Viewing 448 - 450 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.