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      Jet

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      Jet reviews

      3.7

      63% would recommend to a friend

      (482 total reviews)
      avatar

      Marc Lore

      73% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Culture & values

      3.7

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Senior management

      Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      482 reviews
      1.0
      Sep 17, 2016

      They treat temporary employees very bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to see how they run the business and treat employees like garbage

      Cons

      Beware if you get hired on as a temporary employee you better have a back up job. They treat temps differently from employees. They make up lies as to why you are no longer needed. They said I was disrupting the team . Im a 50 year old women I dont mess around I do my job and I do it professionaly. My first meeting with a so called supervisor was the most disturbing interaction I have ever had at a work place. He was judging me on my first day on the phone. Saying I was not good enogh to be a jet employee and thought I was there from Amazon to bring jet down lol.

      avatar
      Jet Response
      9y
      Truly sorry that you had a less than average experience while employeed at Jet, this is never how we want any of our employees to feel, whether you work for us for a short or long time. I personally worked together with the temp agency and we are working out some kinks along the way. I would love to hear from you and understand more about your time with Jet. Feel free to reach out to me directly about this. - Rob F., Sr Manager Member Services
      3.0
      Sep 16, 2016

      Member Services Specialist

      Member services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed environment, free snacks/drinks, excellent training program, friendly environment, opportunities for growth

      Cons

      Shipping policies and procedures, 30 minute cancellation window, and packing everything into one box (liquids and chips for instance are crushed constantly) not sure how this company is making money.

      avatar
      Jet Response
      9y
      We really appreciate you taking the time to leave us feedback, without hearing from Jet Heads like yourself we can't make changes. It's great to hear you enjoy the snacks and other perks that we offer at Jet. I agree we have a large pool with plenty of room for growth. You bring up some great points that really should be escalated with our shipping and policy pain points you are seeing. We would love if you could share your direct feedback on these pain points with me or your manager or talent partner so we can make real time changes. We want the best for our Jet Heads and leadership team and really look forward to hearing more from you directly. - Clay S., Director of Operations
      5.0
      Sep 13, 2016

      great place to learn

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      open discussion, everyone's work has impact, great values, good for self-motivated people

      Cons

      lack of project management resources, rapid growth can be hard to keep track of, office space becoming crowded as construction on new space continues

      avatar
      Jet Response
      9y
      Thank you, as always, for the feedback. We aim for an open and collaborative environment where people are empowered with information to help them succeed. As we continue to grow and bring new talent into the company, hopefully you will feel better about available resources. And, we hear you on being overcrowded...just a few weeks left and we can all stretch our legs! - Kristin R., Sr. Dir. Talent Experience
      Viewing 427 - 429 of 482 Reviews
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      ReviewsJet reviews

      Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.