Does Jet pay their employees well?

According to anonymously submitted Glassdoor reviews, Jet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Jet. This rating has been stable over the past 12 months.

How satisfied are employees working at Jet?

63% of Jet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jet 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Jet?

Category Specialist (30) , Senior Software Engineer (12) , Software Engineer (11) , Warehouse Associate (11) , Order Picker (9) , Product Manager (8) , Member Service Representative (7) , Analyst (5) , Cashier (5) , Customer Service Representative (5) , Intern (5) , Process Manager (5) , Assistant Language Teacher (ALT) (4) , Category Manager (4) , Partner Operations Specialist (4)

What are the pros of working at Jet according to real employee reviews?

"Great culture and free snacks." ((in 38 reviews)); "People don't care about when do you go to work and when do you leave, just get the work done and you are good" ((in 36 reviews)); "A handful of leadership that does care about the company and its employees pay is good for the average around the Salt Lake Valley" ((in 24 reviews)); "great benefits and unlimited pto" ((in 18 reviews)); "Nice office with an awesome view" ((in 15 reviews))

What are the cons of working at Jet according to real employee reviews?

"Management are poor." ((in 26 reviews)); "Retail hours are long and no skills programs offered" ((in 11 reviews)); "Advancement is based on favoritism" ((in 10 reviews)); "Leadership is clicky very highschool.If they like you you excell if not your in the struggle to be a cool kid." ((in 9 reviews)); "Supervisors change so frequently and most of them are awful at their jobs." ((in 8 reviews))

Jet reviews

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3.7

63% would recommend to a friend

(482 total reviews)

Marc Lore

73% approve of CEO

56% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.2

Senior management

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

3.0

Oct 6, 2016

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Departments worked well together. Great community within department - made great friends at work.

Cons

Schedule was not flexible enough.

Jet Response

9y

I love to hear that you the departments are jiving and that you made some great friends at Jet! Sorry to hear that schedule didn’t work, but maybe it will be a good fit again in the future. Caralyn C., VP Talent

5.0

Oct 1, 2016

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome work environment and great benefits

Cons

Some favoritism based on tenure

Jet Response

9y

I agree that we have a pretty sweet work environment. I'm so proud of what we've built together at Jet! If you're open to talking, I'd like to hear more about your thoughts on favoritism and promotions. My door is always open! Clay S. Director Member Services

1.0

Sep 23, 2016

Terrible Culture and People on top

Member service representative

Recommend

CEO approval

Business Outlook

Pros

New Building Nice Workplace There really isn't anything else about this job unless you enjoy complacency and making 15.00 hr without any raises (you won't get a raise unless you get a leadership position)

Cons

First and foremost, the 5 star reviews are not true. I can honestly say this is literally the worst place to be employed. The managers and supervisors lack leadership skills and the individuals they hire are somewhat ignorant. The culture feels like high school all over again. Different cliques, unprofessional behavior and gossip spreading. Throughout my time here my entire experience was hostile. I wasn't a temp, however it appeared they treated temps like second class citizens. They say they are growing but in all honesty they are just hiring and weeding out individuals they like regardless on how well you perform. They bring in new classes of 40+ agents a week, many of them temps. Micromanaging and the attendance system is a joke. I made more as a new employee than individuals who have been there longer than me. If only they knew. So if you want to be treated like a number and expendable, please sign up. If you're open minded and educated you would avoid this place at all costs.

Jet Response

9y

Reading your feedback is super concerning. I really want to get to the bottom of your experience and hear directly from you - without hearing from our team we can't continue to make real time changes. The majority of changes that we're making were based on feedback from our team and with input on what would make Jet an even better place to work. We really do value our employees, your family to us. Let's chat and figure this out together. - Clay S. Director of Operations

Viewing 421 - 423 of 482 Reviews

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Sales

Supervisor

Terrible Culture and People on top

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