Does Jet pay their employees well?

According to anonymously submitted Glassdoor reviews, Jet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Jet. This rating has been stable over the past 12 months.

How satisfied are employees working at Jet?

63% of Jet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jet 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Jet?

Category Specialist (30) , Senior Software Engineer (12) , Software Engineer (11) , Warehouse Associate (11) , Order Picker (9) , Product Manager (8) , Member Service Representative (7) , Analyst (5) , Cashier (5) , Customer Service Representative (5) , Intern (5) , Process Manager (5) , Assistant Language Teacher (ALT) (4) , Category Manager (4) , Partner Operations Specialist (4)

What are the pros of working at Jet according to real employee reviews?

"People don't care about when do you go to work and when do you leave, just get the work done and you are good" ((in 41 reviews)); "Great culture and free snacks." ((in 37 reviews)); "A handful of leadership that does care about the company and its employees pay is good for the average around the Salt Lake Valley" ((in 24 reviews)); "Great company with great benefits and a welcoming environment" ((in 17 reviews)); "Nice office with an awesome view" ((in 12 reviews))

What are the cons of working at Jet according to real employee reviews?

"Management are poor." ((in 27 reviews)); "Retail hours are long and no skills programs offered" ((in 12 reviews)); "Leadership is clicky very highschool.If they like you you excell if not your in the struggle to be a cool kid." ((in 10 reviews)); "Advancement is based on favoritism" ((in 9 reviews)); "Supervisors change so frequently and most of them are awful at their jobs." ((in 7 reviews))

Jet reviews

Compare reviews

3.7

63% would recommend to a friend

(482 total reviews)

Marc Lore

73% approve of CEO

56% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.2

Senior management

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

1.0

May 16, 2017

member Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free snack and drinks and hip atmosphere.The pay isn't too terrible for a customer service job.

Cons

Management is very into Micro managing everything.Would get scolded for going to the bathroom.

Jet Response

8y

Thanks for leaving us a review, I am glad you enjoyed the snacks and culture that we have at Jet. I can assure you that we have an open break/lunch policy and actually don’t have assigned breaks or lunches. If you have a direct situation that we can chat about please reach out. Dave H., VP Member Services

2.0

May 13, 2017

If you are a software engineer, think twice before jumping in

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Cool tech, functional programming, the whole shebang. Compensation is competitive with other top companies in the area. Growing quickly, you can tell that there has been significant investment into technology from up top.

Cons

Engineering culture is abrasive. Disagreements are natural, but there is a concerning amount of bad-mouthing behind people's backs about technological decisions. There is definitely some unhealthy competition within teams as well as cross-team. I would not say that it is close to Uber levels of bad, but as the company scales at the rate that it has it will MOST DEFINITELY get out of hand. The negatively is contagious and its spread has been visible for some time. Transparency has also gone down significantly since the acquisition and it's unclear what Walmart leadership has planned for certain divisions.

Jet Response

8y

I really appreciate you taking the time to leave detailed feedback for us. It seems that your experience at Jet was less than incredible, I hope we can get to the bottom of some of your concerns. It's great to hear you felt that compensation was competitive with top companies, and saw the excitement in our growth. Keeping our core values alive at Jet is very important to us. I am concerned to hear that there is an unhealthy amount of negativity on the team. I would really like to hear from you directly and can assure you that we have a zero tolerance for retaliation. Please reach out to me, let's get this concerns addressed. Mike H., Co-Founder and Chief Technology Officer

5.0

May 8, 2017

Jet is transparent, fair, and fun.

It analyst

Recommend

CEO approval

Business Outlook

Pros

Out of all the jobs I've had in the past, I can confidently and safely say that Jet.com has the best atmosphere hands down. As a teen, I looked forward to applying to companies like Google, Amazon, or Microsoft; with Jet, I can stop hoping and begin creating a family with Jet.

Cons

Cons: distance traveled to workplace, and temperatures in workplace.

Jet Response

8y

Excellent title for an excellent review! It's awesome to hear our core values are seen, felt and used. We truly believe that everyone at Jet is family, hearing that our analysts feel the same is awesome. We're always open to feedback to keep a positive culture, if you have any ideas feel free to share with me. Deepak M., FC Director

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If you are a software engineer, think twice before jumping in

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