Jacobs reviews

4.0

81% would recommend to a friend

(7,764 total reviews)
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Bob Pragada

90% approve of CEO

68% positive business outlook

Jacobs has an employee rating of 4.0 out of 5 stars, based on 7,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jacobs employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Spent 20+ years working with wonderful supervisors; benefits were above average; compensation was superior; opportunities to work on projects outside of office region were sometimes available.

Cons

This company is driven by the bottom line. There are quarterly layoffs and they are made without respect to projects or clients needs. I was fortunate to be able to stay with Jacobs for 5+ years after they acquired Jordan Jones & Goulding. Almost all of the "legacy" JJG'ers have now been axed. The culture of caring that they want the world to see is naught but smoke & mirrors. My advice to anyone with this company that has 15-20 years with Jacobs is to start looking for employment because it is just a matter of time before your time will be up! If you are with a company that is about to be acquired.....RUN!!!!

2.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

- If you are lucky to be favoured by the right manager, you'll have great opportunities to attend to international conferences or pursue exciting projects in other offices. It has nothing to do with your technical ability or experience, but rather your rapport with the right manager.

Cons

- Incredibly top heavy, with a number of senior managers using overheads, whose role are to "win work". Grads and mid-level employees tend to be the first to go during redundancies, while seniors remain. - There is a very obvious "boy's club" culture. If you are not part of the club, you are going to have a bad time. - No support for grads in terms of career progression or professional development. They try and keep you at grad level for as long as they can so as to retain the cheap charge-out rate. Many grads end up leaving after 2-3 years to enhance their experience and skills elsewhere. - They recruit all manager/senior positions externally, rather than promoting existing staff. - Employee morale is dwindling fast. There's no such thing as social events for employees or any other similar benefits.

2.0
Feb 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay (but I made $25,000 less last year than the year before because they reduced my hours), ability to telecommute

Cons

The biggest con is that under no circumstances are you allowed to charge to overhead. This means that they conduct staff meetings and informational meetings during lunch hour. If you are asked to update your resume for a proposal, you have to beg and plead for a project number to charge your time to (they expect you to work extra on billable work to get your 40 hours). If you aren't part of the "in" group, you have to find your own projects to work on. If you find work but someone in the "in" group wants it, you'll have to fight to keep it from being handed over to them. I have one project that I work on. Since it only provides me an average of 27 hours a week, I was converted to modified full-time which means I only get paid for the hours I can bill to a project. My client expects me to be available 40 hours a week in case something comes up or an ASAP request comes in so basically I'm "on call" for 40 hours but don't get paid for it. I received a score of 98% on the client satisfaction survey that is associated with the one project I have. I also have never received a negative performance review. This past year I got a 1.5% raise. The year before I got a 1% raise. The year before that was also 1%. What's interesting though is that the rate that the client pays for me goes up by 5% automatically each year. He even asked me if I was seeing any of that and was disappointed to hear that I was not being rewarded for the great job I was doing. The only reason I am still with Jacobs is because I care about the project I am on and I love working from home. By the way, Jacobs no longer pays for my former cubicle, landline phone or parking space but won't pay for the cell phone I use to communicate with my client and staff. I recently needed the professional version of some software to do my job but couldn't get my manager to approve it. Thankfully the trial version worked. My manager checks in with me about 3 times a year for administrative tasks. In a nutshell, it's awful. I won't get into the culture and values but it's all smoke and mirrors. You will not feel cared for. You will not feel like you are their greatest asset. All you will feel is anxiety when you can't find the minimum 21 hours of billable work that they require that you have.

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