Does JW Marriott pay their employees well?

According to anonymously submitted Glassdoor reviews, JW Marriott employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at JW Marriott. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at JW Marriott?

59% of JW Marriott employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JW Marriott 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JW Marriott?

Front Desk Agent (40) , Server (38) , Bartender (30) , Server/Waiter (25) , Front Desk Receptionist (22) , Internship (22) , Intern (15) , Banquet Server (14) , Hostess (13) , Guest Service Associate (12) , Line Cook (12) , Guest Service Representative (11) , Lifeguard (11) , Server/Bartender (11) , Front Office (10)

What are the pros of working at JW Marriott according to real employee reviews?

"The PTO and will the benefits are good" ((in 80 reviews)); "Great people and system of operation." ((in 39 reviews)); "Great team to work with." ((in 31 reviews)); "All of the staff are friendly and helpful" ((in 29 reviews)); "Good culture" ((in 20 reviews))

What are the cons of working at JW Marriott according to real employee reviews?

"Low pay and it was hourly" ((in 47 reviews)); "Low salary for entry level jobs in any department at any hotel not more then 15k." ((in 45 reviews)); "Long hours and sometimes overwhelming" ((in 34 reviews)); "Late working hours" ((in 24 reviews)); "No work life balance due to having to work three jobs due to pay" ((in 23 reviews))

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JW Marriott

Part of Marriott International

JW Marriott reviews

3.5

59% would recommend to a friend

(1,046 total reviews)

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.1

Work/Life balance

3.1

Senior management

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 20, 2024

Racist and Ignorant Staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay depending on age Great opportunity for young adults to get hospitality experience in a large hotel

Cons

Regularly overbooked Guests are entitled and upper management allows staff to be verbally abused by guests High demands and standards without proper training Upper management have zero care for staff moral Zero diversity training or understanding of staff from different backgrounds even though they have international interns Do not handle staff conflict appropriately Racist culture throughout the office even through to the upper management

1.0

Jan 17, 2024

ABSOLUTELY THE WORST

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

No pros available for working at their hotel

Cons

Managers are very bad and not understanding coworkers on the same level as you are also not friendly and go out of their way to spite you

4.0

Jan 15, 2024

Favoritism in management.Great in terms of cross training. Make connections with people in different departments.

Server

Recommend

CEO approval

Business Outlook

Pros

Lateral work, work life balance

Cons

Management favors people, specifically men.

Viewing 268 - 270 of 1,046 Reviews

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Jobs at JW Marriott

Steward | JW Marriott Reston Station Hotel

Bellperson | JW Marriott Reston Station Hotel

Reston, VA

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Schar Bar Bartender | JW Marriott Reston Station Hotel

Line Cook | JW Marriott Reston Station

Director of Marketing | JW Marriott Reston Station Hotel