JW Marriott reviews

3.5

59% would recommend to a friend

(1,046 total reviews)

56% positive business outlook

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 14, 2021
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

Is understaffed at times .

4.0
Mar 14, 2021
Recommend
CEO approval
Business Outlook

Pros

-good pay -flexible (you choose your own hours each week) -you get to work in teams (serving guests) - especially good if you have friends there as you can choose your team if you want but there’s no pressure to, it can also be random -you can meet and serve celebrities (e.g. they hosted the BAFTA dinner) -In some areas of the hotel (like Park Room) you can get a lot of tips (£50 at a time) -free food if you are a hostess/ if you work for more than 6 hours in one shift -many different areas of the hotel that you can work in - serving for the general events or for their restaurants/ tea rooms.

Cons

-Very very chaotic in the kitchen while waiting to serve the meals -You don’t get proper training (I got mine 6 months late) but are expected to provide excellent service (however, hopefully your team that serves the plates with you can show you) -The plates are very very hot sometimes and the gloves are not thick enough - I have nearly dropped them at times.

4.0
Mar 14, 2021

Great Hotel

Recommend
CEO approval
Business Outlook

Pros

Good staff benefit Value for their people (say it and do it) Structured program

Cons

Great hotel but very old Slow career progression

Viewing 820 - 822 of 1,046 Reviews

Glassdoor has 1,345 JW Marriott reviews submitted anonymously by JW Marriott employees. Read employee reviews and ratings on Glassdoor to decide if JW Marriott is right for you.