JFrog Developer Support Engineer reviews

4.3

76% would recommend to a friend

(25 total reviews)
avatar

Shlomi Ben-Haim

99% approve of CEO

99% positive business outlook

Developer Support Engineer employees have rated JFrog with 4.3 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Developer Support Engineer professionals have an excellent working experience there. JFrog is rated in line with the average (within 1 standard deviation) by Developer Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

25 reviews
4.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

As a support engineer, there are good amount of resources to fall back on to assist with cases. Everyone helps each other.

Cons

At some point, there can be stress due to certain customers, but this is true for any customer service job. Senior DSEs seem to complain often about their workload though.

4.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

At JFrog, I feel like part of a big family. The teamwork is great, and everyone is supportive and collaborative. From my very first day, I’ve felt welcomed and valued, with someone always available to lend a hand. My managers are highly professional, and I’m learning and growing every day.

Cons

Work-life balance can sometimes be challenging, but efforts are being made to improve it.

1.0
Nov 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Some talented colleagues who are supportive and professional. Office facilities are generally well-maintained. A few opportunities for professional development, although not consistently available to everyone.

Cons

Micromanagement: The company suffers from severe micromanagement issues. Managers often get involved in every minute detail of your work, leaving little room for autonomy or personal input. This not only stifles creativity but also significantly hampers productivity and job satisfaction. Partiality and Bias: There is a notable lack of fairness in how opportunities and rewards are distributed. Promotions and key projects often seem to go to those who are favored rather than based on merit. This creates a toxic environment where favoritism is prevalent, and deserving employees feel undervalued and overlooked. Poor Management Practices: The management style is outdated and ineffective, with a tendency to focus more on control rather than leadership. Constructive feedback is rare, and there is little to no support for career growth or personal development. Advice to Prospective Employees: Before considering a position here, I strongly recommend evaluating whether you can thrive in an environment marked by high levels of micromanagement and favoritism. If you value autonomy, fairness, and a supportive work culture, you might want to look elsewhere. The negative aspects of working here can outweigh the few positives, and it’s crucial to find a workplace where you are truly valued and your contributions are recognized based on merit. Overall: If you’re looking for a place where you can grow professionally and feel fairly treated, this might not be the right fit. The current work culture poses significant challenges, and it would be wise to carefully consider these factors before making a decision.

Viewing 10 - 12 of 25 Reviews

Glassdoor has 594 JFrog reviews submitted anonymously by JFrog employees. Read employee reviews and ratings on Glassdoor to decide if JFrog is right for you.