1. Workplace abuse:
Workplace abuse had been rampant. You can hear yelling and scolding in the Healthcare department. You can see some directors poking sexual, inappropriate jokes. And HR is not doing anything to help. This is evident when within a year, 3 HR staff left. The HR department consists of only 10 staff. Even the most HR staff has left. Sometimes, when the junior staff talks to the HR about workplace bully, the HR would ask the complainant to talk to their own manager, rather than supporting the complainant in the complain process.
2. In 2020, the whole Qualitative research team changed, reaching close to 90% turnover rate . This implies a lot about the team and management. When you clarify this with HR, the HR will say that because the team cannot accept the company's structural change. Well, if the structural change is beneficial, there should not be such a high turnover rate
3. Very limited upskilling scheme. Company does not focus on upskilling as the directors themselves are not well verse with new tech, analytics or data science. The directors care more about winning the project - a money chase. It is saddening to see that some directors pushed the proposal writing work to junior staff, and all they do is to review and approve. Yet the junior staff do not get the commission, only the directors get it.
4. High turnover rate too. Recent departure of a very experienced director in Healthcare is regretful as she is understanding and kind. This department also frequently makes last minute changes to reports or research approach, making the job of juniors very difficult.
5. Poor retrenchment execution
The HR will only release an email after someone got retrenched, usually those who earned 5-digit monthly salary. The tone of the email is cold and nonchalant. It could have been better communicated verbally to the team. As such, it is not surprising to see some staff had been searching other jobs as the fear of being retrenched is high. Well, the HR are not properly trained (professional HR certification etc). It is ludicrous to see the company boasts its mental health support yet this is how they execute the retrenchment exercise
