Great place to work / not a career
Pros
This review is specifically for the TAM sales team in Plano, TX. Does not reflect my opinions about any other jobs within the company. Reliable income (they won't let you break the bank. But, they won't let you starve either). Great benefits (insurance, 401k, stock). Great people (actually liked all my co-workers and management is respectful/friendly/supportive all the way from Brad Smith down to the direct managers). Lot's of perks = cafeteria, work out room, game room (foosball, ping pong, xbox), good garage parking, frequent free breakfasts, lunches and happy hours). This is a great job for a younger person out of college or someone who has a spouse with a good paying job. They have a great employee stock program and a great matching 401K program. I've never seen a company with such good stock and 401K programs. Oh, and the health/dental/vision insurance is also the best I've ever seen. If you can afford it, you definitely should max out your 401k and employee stock purchase. It is literally free money. Also, when Intuit says they care about work/life balance, they really mean it and live it out.
Cons
Not a long-term place for a hard-charging, high performing sales person or someone with alot of career ambitions. I've seen some great sales reps leave for greener pastures. Almost zero opportunity to advance career (unless you want to move away from Dallas area). Part of the problem is that there are no new jobs created. Plano location sells a legacy tax software to a shrinking market (accounting firms) who rarely change their software (about 5% per year). In addition, because they make it such a great place to work, there is not much turnover. So, there are almost no job advancement opportunities. But, it's really hard to leave this place (decent income, great culture, great people, great benefits, etc). The customers are generally a pain. Of course there are some great customers too. But, mostly you are dealing with accountants = dry personality, don't know how to run their businesses, don't have good people skills and stingy. They will fight you for $100 on a $10,000 deal (makes sense though since their job is to save their clients every penny they can find). This describes mostly the older generation of accountants. The newer generation are much easier to deal with, as they understand the value of technology. Lastly... even though it is decent pay, leadership has figured out how to reduce our income, just about every year. As a team, we are getting paid about 10% less each year. A couple of us have really good territories. But, the others are struggling.