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Interaction Design Foundation

Engaged Employer

Interaction Design Foundation reviews

4.1

78% would recommend to a friend

(66 total reviews)

Mads Soegaard and Rikke Friis Dam

83% approve of CEO

72% positive business outlook

Reviews by job title

66 reviews
1.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

This schools pros are non.

Cons

Deceptive Design that takes advantage of students by lying and promising world wide job placement, WITHOUT any means to do so. I could not continue being a mentor in good conscience when they were sending me students they hadn’t properly educated they claim to be a UX school but HAVE AWFUL ux design they exploit not only their students but their faculty with subjecting them to having to do free work.

avatar
Interaction Design Foundation Response
2y
Hi there. It seems you reviewed the wrong company. We do not promise world-wide job placement, we do not ask our students to do free work, and we also do not have (very many) mentors. I think you're talking about "Design Lab", which is a company in New York (your profile says you're from New York). Sending you positive thoughts!
1.0
Oct 6, 2023

Avoid - it is not healthy

Recommend
CEO approval
Business Outlook

Pros

Some nice people, sadly many are trapped.

Cons

Many recent posts have given real insight into a culture of management by dictatorship and bullying. They have old systems, poor technology combined with an overbearing sense of being watched. We are all forced to communicate on slack so that the CEO’s can stalk everyone without having to build a proper culture. It’s sad for all of us who are trapped. As many have mentioned it is not a ‘not for profit’ (they are misleading subscribers and employees to enrich themselves). They look for introverted people in order to pay little and ensure obedience. Their contracts ensure that no one is a real employee and can be let go easily (in some markets these could be seen as disregarding local employment regulations). Unscrupulous practices delivered with arrogance and a real weirdness. Burning shirts outside their mansion to demonstrate how uncorporate they are, to supposedly being attacked by crows and suffering concussion. Beware and avoid.

avatar
Interaction Design Foundation Response
2y
Dear C. You’ve now posted 5 consecutive 1-star reviews in intervals of a few days. You’ve called management “sociopathic” and written statements such as “DON'T. BE. TRASH”. In the spirit of openness and factuality, we do want to gently note something about your case: we spent many, many months investing in attempting to get your performance to an acceptable level. A normal Performance Improvement Plan (PIP) takes a maximum of a month in most companies before they exit a person if the person cannot reach an acceptable level of performance. In your case, we went above and beyond our normal protocol for underperformers and spent roughly 4 months. We did it to keep you a part of our team, and it was with heavy hearts that we eventually needed to face facts, and part ways. In other words, two Team Leads as well as the co-CEO invested their time and company budgets for 4 months to try to get you to reach an acceptable level of performance. We believe we went above and beyond. With that said, we ask that you be respectful and professional in your communication. A factual and objective approach is best in these situations. Instead of using bitter or vague language, one could provide specific and concrete examples of what went wrong and how we could do better. This way, we can have a more productive and meaningful conversation. We understand that emotions can run high when you are dissatisfied. We understand that when a job does not work out, it can hurt. We wish you the very best.
1.0
Oct 3, 2023

Don't sacrifice your mental health

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, team trips to exotic locations

Cons

Their sneaky behavior. They want to maintain a squeaky-clean image at all costs, but the reality is very different. I did my best and went above and beyond to reach my goals, and I did. I was enjoying my job. But doing your best is never enough, and they will find a million excuses to justify getting rid of you. They will fire you and ask you to tell the team that you are resigning to "keep the team spirit up". You are not allowed to be upset of showing human emotions, let alone telling your side of the story because they see that as a threat. If you post a review somewhere the CEO will send you emails threatening your prospects, and saying how he will tell your future employers what a rotten apple you are. There are so many wrong things with them. They lack the emotional intelligence to deal with employees, who by the way, are contractors. When they dismiss you, they won't let you talk to your colleagues on your last days. Their handbook is cultish and they pretend to dictate what people do even in their spare time. They promote toxic positivity and every interaction is so fake. It is hard to tell whom to trust, despite their claims about how transparent and accessible they are. The employee turnover is too high for such a small company. They are so, so worried about giving a perfect image. But if they didn't behave behind doors in this way they needn't worry about negative reviews. They are also a fully for-profit organization, pretending to be this gift from heaven to humanity. I've seen a ridiculous number of people coming and going from this place, and it's never their fault; it's always someone taking advantage, or someone pretending to be an expert when not, or someone underperforming, or whatever reason to not acknowledge that they lack leadership, and that they struggle financially, wanting people to buy on their "mission" and collaborate for free. They need to be held accountable but because they own the company that will never happen. This has been the most unethical, unprofessional, and all-around frightening experience I've had with an employer.

avatar
Interaction Design Foundation Response
2y
Dear C. You’ve now posted 5 consecutive 1-star reviews in intervals of a few days. You’ve called management “sociopathic” and written statements such as “DON'T. BE. TRASH”. In the spirit of openness and factuality, we do want to gently note something about your case: we spent many, many months investing in attempting to get your performance to an acceptable level. A normal Performance Improvement Plan (PIP) takes a maximum of a month in most companies before they exit a person if the person cannot reach an acceptable level of performance. In your case, we went above and beyond our normal protocol for underperformers and spent roughly 4 months. We did it to keep you a part of our team, and it was with heavy hearts that we eventually needed to face facts, and part ways. In other words, two Team Leads as well as the co-CEO invested their time and company budgets for 4 months to try to get you to reach an acceptable level of performance. We believe we went above and beyond. With that said, we ask that you be respectful and professional in your communication. A factual and objective approach is best in these situations. Instead of using bitter or vague language, one could provide specific and concrete examples of what went wrong and how we could do better. This way, we can have a more productive and meaningful conversation. We understand that emotions can run high when you are dissatisfied. We understand that when a job does not work out, it can hurt. We wish you the very best.
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Glassdoor has 73 Interaction Design Foundation reviews submitted anonymously by Interaction Design Foundation employees. Read employee reviews and ratings on Glassdoor to decide if Interaction Design Foundation is right for you.