Intact reviews

3.9

75% would recommend to a friend

(2,162 total reviews)
avatar

Charles Brindamour

87% approve of CEO

75% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, co-workers, hybrid workplace, mon-fri,

Cons

1. They say that you have to be in a role for one year minimum and then you can apply for another role in the company. But that is a lie 100%. If anyone tells you that, ask people around if that is true, ask people who really changed their roles within 6 months because they knew other people in the company. Management has their favorites. 2. Unrealistic goals, no cap on claims, every other day an adjuster would quit and their claims get reassigned just because no one cares. 3. Training for adjuster sucks! They do the bare minimum, read slides and you’re all set. Throw you on the floor, give you first week with one or two claims to help you get started with, like that would help new hires to achieve something? 4. Everyone is burnt out, and managers would say- you know everyone is handling the same amount if claims so stop complaining. 5. Frequent management changes. By the time your build your rapport with one manager, you will be thrown to someone else’s team. 6. Everyone in the office, including senior management keeps bragging about how much money does intact have. “If intact has so much money, why not invest in employees, why not hire more people so that the work can be managed and people don’t burn out. Why not spend more time in training so that new hires can learn and practice more. Why not everyone work together and find loop holes in the inconsistent training program? And why not ask your managers to shut up about the money intact has because no one cares. If you cannot care about your employees and if you only treat then as your slaves, guess what, no one will stay loyal to you. Do better!

4.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- Work is interesting - Team is really encouraging - if you put yourself out there, return on investment - solid benefits package

Cons

- low pay - rotating schedules can make life complicated

avatar
Intact Response
1y
Thank you for taking the time to leave a review. Our people are our biggest strength and it's important to us to foster an inclusive and dynamic team environment where everyone feels supported to do and be their best!
4.0
Jan 23, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Definitely a lot of internal growth opportunities, as well as for those seeking lateral moves and/or exploring different career paths in the insurance space. It's also an extremely well managed company at the top. Senior leadership is very knowledgeable.

Cons

Very fast paced work culture. The common feeling is that work just keeps getting busier with fewer and fewer resources to complete it. Hopefully Intact can start to take a more human approach.

avatar
Intact Response
1y
Thank you for your review. We love seeing our employees refresh their skills, take on new challenges and try new career paths at Intact!
Viewing 277 - 279 of 2,162 Reviews

Glassdoor has 2,929 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.