Intact reviews

3.9

76% would recommend to a friend

(2,155 total reviews)
avatar

Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 23, 2023

Understaffed and overworked

Recommend
CEO approval
Business Outlook

Pros

- Extensive training because there's so much to learn - Colleagues are helpful

Cons

- Insurance companies consistently do not know how to value and appreciate their employees' contributions. The turnover rate is high - No plans to hire more than 2 Assistants to handle the workload - Senior level forcing people to come back into the office - Underwriters get special treatment even though they consistently miss deadlines - Halcion and other systems painfully slow and problematic

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Intact Response
3y
Thank you for your review. We are glad you enjoyed working and learning alongside your colleagues. We are sorry we could not address your workload concerns while you were with us.
1.0
Jun 15, 2022

Highly overrated

Recommend
CEO approval
Business Outlook

Pros

Nothing that makes this company “TOP EMPLOYER”

Cons

Nepotism, Zero growth opportunities, Micro-managing racist managers that moved over from RSA added cherry on top. Substandard wages.

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Intact Response
3y
This is a very serious allegation, and we would appreciate receiving more information. We want everyone to feel valued and have the ability to grow their career at Intact, regardless of background. The behaviour you have described does not reflect our values or our commitment to Diversity, Equity and Inclusion. If you could please contact our Whistleblower Hotline at 1-866-202-8082, extension 51629 or whistleblower@intact.net with your comments, they will be reviewed and a confidential internal investigation will be conducted. Thanks.
1.0
Dec 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Intact really does put out great insurance offerings and has a lot of good people working there.

Cons

Low pay in comparison to similar roles at other companies. You are treated like a replaceable cog. When concerns are brought up lip service is given, but no actual solutions are implemented. The employee survey is a joke, the company talks big about employee engagement but it feels like its just for optics. One year everyone in my department answered honestly in the hopes things would improve. Instead of trying to fix things our whole department had meeting after meeting with HR and management where they explained to us that we were wrong for feeling that way and it was us that needed an attitude adjustment. Nothing was changed and the next year most people didn't bother filling out the survey. The ones who did answered positively just to avoid the pointless meetings, and since management got the survey results they wanted things just kept trucking along.

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Intact Response
4y
At Intact, we encourage a culture of ongoing feedback – this is how we all learn and grow. We’re disappointed you didn’t feel heard when filling out our employee survey. With regards to pay, it can be complex as there are many things to consider when determining someone's salary. We take great effort to ensure our pay structure is well aligned with the market and that our total rewards package is competitive. Unfortunately, we didn’t have the opportunity to address your concerns while you were working with out team. We wish you all the best wherever your career journey has taken you.
Viewing 43 - 45 of 2,155 Reviews

Glassdoor has 2,919 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.