Intact reviews

Salary is lower than some competitors. Way too many people are rotating continuously. Had 3 managers in the span of half a year. This creates a gap in knowledge and responsibilities, often leading to roles within the team not feeling well defined and unhappy. There's also a high turnover in employees across the company in different departments. Competition is fierce for promotion and this create a semi toxic culture. Everyone in Montreal always speak in French even calls with coworkers in Toronto, creating a non-inclusive environment. Often feel overworked with low compensation.

Heavy workloads Lots of unpaid additional work hours required to keep up with claims. Not much training Confusing processes Dealing with angry customers Pay is low compared to other careers