Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Pension was good and some other benefits around my job." ((in 63 reviews)); "Good work/ life balance" ((in 61 reviews)); "Some great work and colleagues" ((in 31 reviews)); "The staff (excluding management) are all friendly." ((in 30 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 48 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Training and learning opportunities can be inconsistent." ((in 21 reviews)); "Long hours doesn't pay great" ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 20, 2024

Welcoming Place To Work

Client services assistant

Recommend

CEO approval

Business Outlook

Pros

They had a fantastic attitude towards physical health conditions and mental health struggles and advocate for you. The pay was the industry standard.

Cons

The amount of work you will be doing and the type of work I personally think should be paid more. Answering to what feels like 100 people all giving you a long list of work so there was never a healthy balance. Understaffed teams that are overstretched. There is a reason a lot of higher ups were leaving when I also left.

3.0

Feb 15, 2024

Good

Claim handler

Recommend

CEO approval

Business Outlook

Pros

Good pay Decent management Good people

Cons

Bad at sharing info Management don’t provide context

Intact Insurance UK Response

At RSA, we always encourage our people to give us feedback, and use that to improve as an employer, so thank you for taking the time to share your experiences. Our internal communications team work hard to try and ensure that all staff are aware of what is happening within RSA, we will pick up your concerns with the team, to ensure that our communication remains accessible to all.

1.0

Feb 9, 2024

Awful

Doctor

Recommend

CEO approval

Business Outlook

Pros

worst place in the world to work

Cons

Absolutely loads, horrific place to work

Viewing 187 - 189 of 1,118 Reviews

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