Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 130 reviews)); "Good benefits in the office" ((in 68 reviews)); "Good work/ life balance" ((in 59 reviews)); "Some great work and colleagues" ((in 34 reviews)); "The staff (excluding management) are all friendly." ((in 29 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 51 reviews)); "The pay is poor for what we have to deal with" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Training and learning opportunities can be inconsistent." ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 3, 2024

Good Company

Businesses development manager

Recommend

CEO approval

Business Outlook

Pros

Can't speak to RSA post Intact acquisition, However I appreciated my time working there.

Cons

Nothing atypical of a large insurer

Intact Insurance UK Response

Thank you for taking the time to share your experience of working here at RSA. We are delighted you have had such a positive time with us.

1.0

Jun 3, 2024

No thought for employees

Claims handler

Recommend

CEO approval

Business Outlook

Pros

None as far as I can tell

Cons

Being forced into the office 3 days a week from September, despite being told during TUPE consultation that there would be no change from current work practices. This has been announced within the first month of becoming an RSA employee. Underhand and duplicitous. No trust in management to keep their word.

3.0

May 29, 2024

Shifting from underwriter to call centre agent

Trading underwriter

Recommend

CEO approval

Business Outlook

Pros

Varying levels of support, team engagement, half year bonus, great people, hybrid

Cons

Call centre orientated, micro management, stats heavy, lack of autonomy, spike in mass hiring, repetitive

Intact Insurance UK Response

Our colleagues’ voices are so important to us being the best we can be, and we thank you for sharing your experiences. We take all comments around poor management very seriously and strive to improve and develop our leadership capability as part of leadership success factors.

Viewing 163 - 165 of 1,118 Reviews

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Jobs at Intact Insurance UK

Intervention Claims Handler

Halifax, England

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Assistant Underwriter

Manchester, Inglaterra

Recruitment Business Partner

Londres, Inglaterra

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Company

No thought for employees

Shifting from underwriter to call centre agent

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